54
Reference
55
Troubleshooting
Flushing
Trouble
Please check
Ref.
Page
Waste material does
not
fl
ush down
completely
●
Is the water supply to the toilet disrupted by other running water
fi
xtures?
➞
Cease using other fixtures and then flush the toilet.
-
●
Are the
fl
ush and light
fl
ush buttons being used correctly?
Full
fl
ush (for solid waste) : up to 10 m (32.81 ft) of toilet paper (single)
Light
fl
ush (for liquid waste): up to 3 m (9.84 ft) of toilet paper (single)
17
●
Flushing may be dif
fi
cult depending the consistency of the waste material.
➞
Flush the toilet again. If the bowl unit is not cleansed with a flushing,
remove the stains with a brush or similar instrument.
-
There is residue on
the bowl unit surface
●
Oil and other hard-to-see grime may stick to the bowl unit surface.
➞
Clean with (non-abrasive) neutral toilet detergent.
32
Toilet Seat and Toilet Lid (Auto open/close (lid))
Trouble
Please check
Ref.
Page
The toilet lid does not
open automatically
●
Is "Auto open/close (lid)" set to "OFF"?
➞
Set to "ON".
●
Does the body sensor have dif
fi
culty detecting?
➞
Remove any dirt that is on the body sensor.
●
Even when set to "ON", "Auto open/close (lid)" is not performed for about 15
seconds after the toilet seat or toilet lid is closed.
When the toilet lid is closed by hand
(To make the product more user-friendly, a time interval is set from when the
lid is closed to when it will open next.)
➞
Move away from the toilet and wait at least about 15 seconds before
approaching the bowl unit again or open and close by hand.
40
11
22
●
Is "Auto open delay" set to "30 seconds" or "90 seconds"?
40
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
The toilet lid does not
close automatically
●
Is "Auto open/close (lid)" set to "OFF"?
➞
Set to "ON".
●
When you do not sit on the toilet seat, or when the time spent sitting on the
toilet seat or standing in front of it is about 6 seconds or less, the toilet seat
and toilet lid close after about 5 minutes.
●
If they do not close automatically even though "Auto open/close (lid)" is set to
"ON", the body sensor may be detecting incorrectly.
➞
If there is a reflective object in front, such as a mirror or glass, move the
reflective object or use a curtain or other object to block it.
40
22
11
Toilet Seat and Toilet Lid (Auto open/close (lid))
Trouble
Please check
Ref.
Page
The toilet lid opens
on its own
●
Is the sensor directly exposed to sunlight?
➞
Do not directly expose the sensor to sunlight, because it may cause incorrect detection.
●
Is there a heater within the detection range of the body sensor?
➞
Do not place within the detection range of the sensor.
●
Is a urinal or wash basin also installed in the bathroom?
➞
The sensor may detect someone using the urinal, causing the toilet lid to
open or close.
●
When the bathroom door is open, the sensor may detect people who pass in
front of the toilet.
11
The toilet lid closes
on its own
●
Is "Auto open/close (lid)" set to "ON"?
➞
You can turn it "OFF".
●
Is "Auto close delay" set to "25 seconds"?
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
40
11
The toilet lid and
toilet seat open at
the same time
●
Is [SEAT/LID] set to "Automatically open and close the toilet seat and toilet
lid"?
40
Stops (or closes)
while opening
●
If the lid or seat hits an obstruction the
fi
rst time it opens after inserting the
power plug, it may stop (or close) partway during the next operation.
➞
While there are no obstructions, disconnect the plug and insert it again
after about 5 seconds. Then press the [SEAT OPEN/CLOSE] button on the
remote control.
-
Cannot open or
close with the
remote control
●
If it opens automatically.
➞
Check "Is the remote control working?"
●
Incorrect detection may occur when operating under
fl
uorescent lights.
51
-
Toilet Seat and Toilet Lid
Trouble
Please check
Ref.
Page
The toilet seat is
cold
●
Is the toilet seat temperature set to "OFF" or a low level?
24
●
Is the Energy Saver LED (Green) lit?
Timer energy saver is operating and has turned off the toilet seat heater.
➞
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
●
Is the Energy Saver LED (Orange) lit?
The toilet seat temperature has been lowered to save energy (The auto
energy saver in operation).
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
➞
You can turn it "OFF" if the energy saver feature is "ON".
26
●
Have you been seated for a long time?
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
➞
Stand up from the seat and then use again.
-
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
