1. TOTO warrants its washlet series ("Washlet") to be free from defects in materials and workmanship during normal use when
properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only
to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in
USA, Canada.
2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option,
of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and
serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO
will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of the Product.
3.This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or
maintenance of the Product.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from the quality of water in the region where the product is used.
e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure
is above local codes or standards. (NOTE : Product model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements).
f ) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which
the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty
electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.
g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali,
acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not
intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.
6. If the Product is used commercially or is installed outside of USA, Canada, TOTO warrants the Product to be free from
defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all
other terms of this warranty shall be applicable except the duration of the warranty.
7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or
country to country.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295
8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot
be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO
may choose to repair the Product at the purchase'r s location or pay to
transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage
can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS
BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S
RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Three Years Limited Warranty
58
Reference
59
Speci
fi
cations
Item
SN996MX
SN994M
Rated power supply
AC 120 V, 60 Hz
Rated power consumption
1297 W
Maximum power consumption
1484 W
Type of water heater
Instantaneous type
Power cord length
1.2 m (3.94 ft)
Water protection level
IPX4
Bowl
Unit
Flush volume
*1
Full 4.8 L (1.3 gal), Light 3.4 L (0.9 gal)
Water supply system
Concealed tank system
Flush type
Cyclone
fl
ushing (Washdown type)
Functions
Cleansing
Spray
volume
Rear cleansing
Approx. 0.27 - 0.43 L/min (Approx. 0.07 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Rear soft cleansing
Approx. 0.32 - 0.43 L/min (Approx. 0.08 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Front cleansing
Approx. 0.29 - 0.43 L/min (Approx. 0.08 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Wide front cleansing
Approx. 0.35 - 0.43 L/min (Approx. 0.09 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Water temperature
Adjustable temperature range: OFF,
about 30°C to 40°C (about 86°F to 104°F)
Heater capacity
1332 W
Safety device
Temperature fuse
Back
fl
ow prevention device
Vacuum breaker, Check valve
Warm
air
dryer
Warm air temperature
*2
Adjustable temperature range:
about 35°C to 60°C (about 95°F to 140°F)
Air
fl
ow volume
Approx. 0.29 m
3
/min (Approx. 10.24 ft
3
/min)
Heater capacity
347 W
Safety device
Temperature fuse
Heated
seat
Surface temperature
Adjustable temperature range: OFF,
about 28°C to 36°C (about 82°F to 97°F)
<In auto energy saver: About 26°C (About 79°F)>
Heater capacity
59 W
Safety device
Temperature fuse
Deodorizer
Method
0
2
deodorization
Air
fl
ow volume
Approx. 0.16 m
3
/min (Approx. 5.65 ft
3
/min)
Power consumption
Approx. 5.3 W
Water supply pressure
Minimum required water pressure : 0.05 MPa (7.25 PSI) <dynamic>,
Maximum required water pressure: 0.75 MPa (108.75 PSI) <static>
Water supply temperature
0 to 35°C (32 to 95°F)
Working ambient temperature
0 to 40°C (32 to 104°F)
Dimensions
W 423 mm × D 675 mm × H 529 mm
(W 1.39 ft x D 2.21 ft x H 1.74 ft)
Weight
About 44 kg (About 97 lb)
<Top unit About 11 kg (About 24 Ib),
Bowl unit About 33 kg (About 73 lb)>
About 43 kg (About 95 lb)
<Top unit About 10 kg (About 22 Ib),
Bowl unit About 33 kg (About 73 lb)>
*1 Volume when used in combination with the dedicated concealed tank.
*2 Temperature around the warm air outlet measured by TOTO.
Limited Warranty
