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MODEL
TCWS38
SERIES D
MODULAR DIRECT VENT
FIREPLACE

TCWS38
INSTALLATION
AND OPERATING
INSTRUCTIONS

011214-48               TCWS38_D            

 

                           5056.42523D

SERIAL #

WARNING:  If the information in these 
instructions is not followed exactly, a fire or 
explosion may result causing property damage, 
personal injury or death.

FOR YOUR  SAFETY

Installation and service must be performed 
by a qualified installer, service agency or the 
gas supplier.

 

WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance.
•  Do not touch any electrical switch. 
•  Do not use any phone in your building.
•  Immediately call your gas supplier from 

a neighbour’s phone. Follow the gas 
supplier’s instructions.

•  If you cannot reach your gas supplier call 

the fire department.

Do not store or use gasoline or other flammable 
vapors and liquids in the vicinity of this or any 
other appliance.

This appliance may be installed in  an aftermarket 
permanently located, manufactured home (USA only) 
or mobile home, where not prohibited by local codes.

This appliance is only for use with the type of gas 
indicated on the rating plate. This appliance is 
not convertible for use with other gases, unless a  
certified kit is used.

This appliance is suitable for installation in a 
bedroom or bed sitting room.

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

Summary of Contents for TCWS38

Page 1: ...ely call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Donotstoreorusegasolineorotherflammable vapors and liquids in the vicinity of this or any other appliance This appliance may be installed in an aftermarket permanentlylocated manufacturedhome USAonly or mobile home where not prohibited by local c...

Page 2: ...nnections 17 Gas Pressure Check 17 Venting 18 Wall Termination Venting 18 Wall Termination Venting Chart 21 Roof Termination Venting Chart 22 Vent Terminal Clearance 25 Vent Terminal Minimum Clearances 25 Vent Pipe Sealant 26 Vent Restrictor Adjustment 27 Wall Shield Ceiling Firestop Thimble 28 Wall Termination Kit 28 Roof Termination Kit 28 Vent Pipe Dimensions 29 Vent Offset Chart 30 Firebox Pan...

Page 3: ...rns or clothing ignition Young children should be carefully supervised when they are in the same room as the appliance Toddlers young children and others may be susceptible to accidental contact burns A physical barrier is recommended if there are at risk individuals in the house To restrict access to the fireplace or stove install an adjustable safety gate to keep toddlers young children and othe...

Page 4: ...line with the exhaust vent terminal for the horizontally vented gas fuelled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fuelled equipment shall not approve the installation unless upon inspection th...

Page 5: ...Adjacent side wall 4 in 102 mm Ceiling to appliance 24 in 610 mm Mantel to appliance See Figure 2 Maximum Mantel extension See Figure 2 Mantel support 4 in 102 mm Vent pipe including Elbows 1 3 4 in 45 mm Fig 1 Fig 2 MAY USE COMBUSTIBLE FACING MATERIAL IN THIS AREA NON COMBUSTIBLE FINISH MATERIAL SEE FIG 11 12 NON COMBUSTIBLE ZONE DO NOT INSTALL ANY COMBUSTIBLE MATERI AL ELECTRICAL WIRING OR GAS P...

Page 6: ...re operated by a one piece latch handle 1 Remove safety barrier screen Fig 4 by prying the top portion of the screen toward you then lift the screen from its tabs inset located at the base of the window frame 2 Remove the TC Finishing Touch Trim Kit from the window frame If installed 3 Using a screwdriver Fig 5 or other similar object push against the notch in the top of the latch and grab the bot...

Page 7: ... gas supply piping may be plumbed Various installations are possible such as into an existing wall a corner a built in wall or a wall projection Fig 9 Due to high temperatures do not locate this fireplace in areas of high traffic or near furniture or draperies The minimum clearances from the fireplace to combustible surfaces must be adhered to and are shown in Fig 2 and Fig 3 EXAMPLES OF COMMON LO...

Page 8: ...entional lumber Consult local building codes for specific requirements Due to high temperatures non combustible backer board such as cement board or its equivalent must be used to sheet in the front of the fireplace extending 12 above and 5 9 16 to the side of the framing edge bars Fig 11 Standard sheet rock dry wall may be used beyond this If the backer board is not to be finished with othernon c...

Page 9: ...CATEBOARDISAHIGHGRADE MATERIAL WITH CEMENT QUARTZ AND NATURAL MINERALS AS THE MAIN RAW MATERIALS NOTE CALCIUM SILICATE IS 1 2 THICK CAUTION CALCIUM SILICATE BOARD CAN BE DAMAGED IF DROPPED OR STRUCK HANDLE WITH CARE INSPECT BOARD PRIOR TO INSTALLATION AND DO NOT USE IF CRACKED NOTE IT IS RECOMMENDEDTO PRE DRILL MOUNTING HOLES IN THE BOARD PRIOR TO SECURINGTOTHE FRAMING THISWILL PREVENT THE BOARD F...

Page 10: ...1 2 Not shown Pkg 40 2 STUD SIDES 45 L 2 3 STUD OUTER SIDES 45 L 2 4 STUD UPPER LOWER 61 1 2 L 2 Item Description Qty 5 INNER CROSS BRACE 39 3 4 L 1 6 STUD CENTER 23 1 4 L 2 7 LOWER CROSS BRACE 39 3 4 L 1 8 FRAMING PLATE 4 Each Kit Contains 8 8 TCWS 38FRKIT Fig 14 10 TCWS38_D 011214 48 Steel Stud Framing Kit ...

Page 11: ... Studs 2 at each end of the assem bled frame so that the side studs are perpendicu lar to the upper lower stud and inner cross brace Use wafer screws to fasten the side studs to the assembled frame 6 Position the Lower Cross Brace 7 between the two side studs and about 6 from the lower ends of the side studs Attach each end of the lower cross brace to the side studs with wafer screws 7 Attach the ...

Page 12: ... 18 This fireplace may be recessed up to a maximum depth of 6 this recess must be constructed from non combustible material The space between the outside lintels and the firebox must be completely free of any debris and the window with trim fitted must be able to move freely No building material is permitted to protrude past the lintel bars attached to the fireplace under ANY circumstance NON COMB...

Page 13: ... along the full width and depth of the fireplace SAFETY BARRIER SCREEN 1 The adjustable lintel assembly has two orientations for desired finishing A flanged edge and a hemmed edge Fig 19 The lintel comes factory installed with the flange edge out If the desired edge is different from the factory setting use the following steps to change the Lintel edge 2 Remove saftey barrier screen Fig 20 3 Remov...

Page 14: ...ocation Figs 26 27 40 ft is supplied with fireplace Fig 24 6 Route the wall switch control cable supplied as required to the wall switch Fig 27 7 Attach one end of the wall switch control cable to the wall control Fig 27 and the other end to the interface board Fig 25 8 Insert the 4 supplied AA batteries into the battery pack of the wall switch Fig 28 9 If not already installed install the burner ...

Page 15: ...ed 5 The toggle on the wall switch must be kept in the REMOTE position in order to use the remote control unit The NV PV Natural Vent Power Vent switch Fig 29 on the interface board Fig 25 is set according to which type of evacuating vent system is present If the fireplace is vented without the assistance of a power vent the switch should be set to NV If using a power vent PV should be selected Fo...

Page 16: ...30 Fig 31 The home automation feature supplied with this fireplace is capable of controlling the flame and light on off function with the use of a dry contact relay common to home automation systems Furthermore the flame and light level may be modulated from high to low using the 0 10 volt analog output available on most home automation systems Fig 31 shows the wire designations required to connec...

Page 17: ... fitting must be provided to allow for repair or replacement of the gas valve Check local codes for additional requirements 1 Connect the gas supply to the valve Fig 25 2 Turn on the gas supply and check that all connections are tight and leak free WARNING The access panel including gasket must be reinstalled after conversion installation or servicing has been completed Failure to do so will cause...

Page 18: ...ntal run of vent must have a 1 4 rise for every 1 ft of run towards the termination Venting Wall Termination Venting Before installing venting for this unit the installer should read these instructions to insure that the proper vent configuration has been selected Use only Town and Country Termination kits TCVT WTA Wall Termination Kit TCVT RTA Roof Termination Kit Vent system components approved ...

Page 19: ... 1 2 opening Properly adjusted the thimble should be flush with the outer wall surface TRIM TO LENGTH Fig 34 Vent System Components Town Country 12 Pipe Length TCVT 811X12 18 Pipe Length TCVT 811X18 24 Pipe Length TCVT 811X24 48 Pipe Length TCVT 811X48 12 Adjustable Pipe Length TCVT 811X12ADJ 45 Elbow TCVT 811XLB45 90 Elbow TCVT 811XLB90 Wall Offset Support TCVT 811XOS Wall Termination Kit TCVT WT...

Page 20: ...are fully engaged and then attach the terminal to the outside wall The vent terminal must not be recessed into the exterior wall or siding 2 Caulk in place to prevent any moisture entering the building NOTE MINIMUM CLEARANCES TO THE VENT TERMINAL MUST BE MAINTAINED see Fig 42 43 Fig 36 HORIZONTAL TERMINAL TCVT 9360 14 1 2 FRAMED OPENING WALL SHIELD THIMBLE TCVT THIMA ELBOW TCVT 811XLB90 MINIMUM 48...

Page 21: ...softhischart Atotalof390 elbowsor combination of other elbows equalling 90 can be used without reducing horizontal run For each additional 90 elbow or an equal combination of elbows reduce horizontal vent run by 2 feet Ensure vent pipe is properly supported 48 Pipe length minimum before first elbow Wall Termination Venting Chart 21 TCWS38_D 011214 48 ...

Page 22: ...strained to the boundaries of this chart A total of 4 90 elbows or combination of other elbows equalling 90 can be used without reducing horizontal run For each additional 90 elbow or an equal combination of elbows reduce horizontal vent run by 2 feet Ensure vent pipe is properly supported 48 Pipe length minimum before first elbow 22 TCWS38_D 011214 48 ...

Page 23: ...ar on top of the shield This will prevent loose insulation from falling into the area between the vent pipe and the shield Vent Pipe 1 Install the first section of vent pipe into the collar on top of the fireplace Secureinplacewithscrewsandsealwith approved High Temperature self adhesive aluminium tape provided 2 Continueaddingventpipelengthsupand through the firestop s and through the roof The ve...

Page 24: ...or a snug fit Apply a thick horizontal ring of mastic around the pipe at top of the storm collar Fig 41 3 Lower the roof vent terminal cap over the vent pipe and secure in place with screws provided Fig 41 Seal screw heads and joint with caulking to prevent any moisture entering the venting system Fig 41 VERTICAL TERMINATION CAP TCVT 9365 FLASHING STORM COLLAR TC42 90665 MASTIC UNDER COLLAR NOTE A...

Page 25: ...M 30 inches 76 cm min Clearance under veranda porch deck or balcony a vent shall not terminate directly above a side walk or paved driveway which is located between two single family dwellings and serves both dwellings only permitted if veranda porch deck or balcony is fully open on a minimum of 2 sides beneath the floor as specified in CGA B149 Installation Codes Note local Codes or Regulation ma...

Page 26: ...d High Temperature self adhesive aluminium tape provided Wrap the tape completely around the joint and press firmly in place Inner pipe does not need to be sealed APPROVED HIGH TEMP SELF ADHESIVE TAPE SUPPLIED VENT PIPE Fig 44 26 TCWS38_D 011214 48 Vent Pipe Sealant ...

Page 27: ...he vent configuration of your installation Restrictor positions are based upon lab tests The ideal position may vary slightly with installation Restrictor position is too closed if the flame has the following characteristics Flame is excessively tall and lifting Flame lacks movement Flame soots Restrictor position is too open if the flame has the following characteristics Flame height is low Flame...

Page 28: ...LAR TC42 90665 WALL SHIELD CEILING FIRESTOP TCVT THIMA Fig 48 WALL TERMINAL TCVT 9360 WALLSHIELD CEILING FIRESTOP THIMBLE TCVT THIMA Fig 46 Fig 47 Wall Termination Kit TCVT THIMA Wall Shield Ceiling Firestop Thimble TCVT RTA Roof Termination Kit WALL SHIELD CEILING FIRESTOP TCVT THIMA OPTIONAL 28 TCWS38_D 011214 48 ...

Page 29: ... 16 15 7 8 7 16 1 5 16 8 5 16 13 13 16 12 9 16 13 1 8 11 1 8 TCVT 811X12ADJ TCVT 811XLB45 TCVT 811XLB90 TCVT 811X _ _ 12 PIPE 10 1 4 18 PIPE 16 1 4 24 PIPE 22 1 4 48 PIPE 46 1 4 Fig 49 29 TCWS38_D 011214 48 Vent Pipe Dimensions ...

Page 30: ...22 3 8 24 PIPE 27 1 8 26 1 2 48 PIPE 44 1 16 43 1 2 Fig 50 ADDING AN ADJUSTABLE SECTION TO PIPE WILL INCREASE OFFSET BY 2 1 8 TO 6 3 4 A B C 12 PIPE 13 7 16 23 1 4 18 PIPE 17 9 16 27 5 8 24 PIPE 21 7 8 31 3 4 48 PIPE 38 3 4 44 7 8 A B 12 PIPE 29 18 PIPE 35 24 PIPE 41 48 PIPE 65 ADDING AN ADJUSTABLE SECTION TO PIPE WILL INCREASE OFFSET BY 3 TO 9 1 2 30 TCWS38_D 011214 48 Vent Offset Chart ...

Page 31: ... the firebox Position the top of the panel against the side of the unit Fig 52 4 Reinstall left side retainer NOTE Notch at bottom of side panel faces to front of unit NOTE Install burner now 5 Install the Right side panel in the same manners as the Left side being sure to tuck the lighting wires into the space in the rear corner 6 Reinstall the Right side panel retainer Fig 55 7 Place the front p...

Page 32: ...ed NOTE The right hand side rock cluster may need to be removed to prevent damage while working through the access hole Covering the sand with paper or cardboard will also minimize disturbance during the servicing proccess 5 Theaccesspanelisnowvisible Fig 57 andcanberemoved 6 Reassemble in reverse order WARNING The access panel including gasket must be reinstalled after conversion installation or ...

Page 33: ...tom rails 3 Attach the side rails Even the ends up with the door frame 4 Attach the top and bottom rails and adjust so mitres are even at the corners 5 Place TC magnetic logo in bottom right corner Larger Magnets Top or bottom rail Side rails Fig 58 33 TCWS38_D 011214 48 Finishing Touch Trim Kit Instructions ...

Page 34: ...eplace to OFF turn off all electric power to the fireplace and call your service technician or gas supplier Note Sufficient time must be allowed for air to escape from lines if the unit is being lit for the first time 4 Push the On Off switch to the fireplace Off 5 Allow sufficient length of time minimum 5 minutes for any gas in the combustion chamber to escape If you still smell gas STOP Follow B...

Page 35: ... for fireplaces fabricated of steel to give off some expansion and or contraction noises during the start up or cool down cycle Similar noises are found with your furnace heat exchanger or cook stove oven Fig 58 PROFLAME Transmitter BluebacklitLCDdisplay ON OFFKey THERMOSTAT Key UP DOWN Arrow Key MODE Key Remote Control First Fire NOTE Fireplace may take up to 30 seconds to ignite each time the ON...

Page 36: ...lfunction turn off the fireplace using the on off main switch located on the wall For installation maintenance turn off the fireplace at the on off switch located on the wall and at the fireplace power supply circuit breaker Note Some functions may not be available Key Lock Transmission Low battery alarm Thermostat OFF ON SMART Room Temperature CPI mode SetPoint Temperature Level State Aux ON Flam...

Page 37: ...visible to the right of the Room Temperature display Fig 62 and fig 63 Fig 62 RemoteControldisplayinFahrenheit Fig 63 Remote Control display in Celsius Turn on the Appliance With the system OFF press the ON OFF Key on the Transmitter The Transmitter display will show some other active Icons on the screen At the same time the Receiver will activate the appliance A single beep from the Receiver will...

Page 38: ...lame will come on in the high position Fig 65 66 A single beep will confirm reception of the command Fig 65 Flame Off Flame Level 1 Fig 66 Flame level 5 Flame Level Maximum Remote dimmer control Light The auxiliary function controls the AUX power outlet by the dimmable light control To activate this function use the Mode Key fig 59 to index to the AUX icon fig 67 68 The intensity of the output can...

Page 39: ...e only regardless of the selection on the remote control hand set KEY LOCK This function will lock the keys to avoid unsupervised operation To activate this function press the MODE and UP Keys at the same time a lock symbol will appear fig 71 To de activate this function press the MODE and UP Keys at the same time Fig 71 LOW BATTERY POWER DETECTION Transmitter The life span of the remote control b...

Page 40: ...et faces the fireplace Re install glass retaining clips Annual Inspection a Remove glass panel and burner assemblies Inspect for soot buildup If excessive buildup of soot is present have a qualified service person inspect and adjust unit for proper combustion Clean burner assembly with a brush or vacuum cleaner paying close attention to burner ports b Check the pilot system for proper flame size a...

Page 41: ...IN TCPN WS38TI C ITEM DESCRIPTION PART NO 5 FINISHING TOUCH TRIM KIT TCWS 8330 6 ORIFICE 2pcs 5022 3 7 MAIN GAS SUPPLY TUBES 3pcs 5019 223 8 BURNER SUPPORT 9498 9 PILOT ASSEMBLY TCRP 5005025F 10 1 2 TEE 5019 013 NOT SHOWN KIT CONTENTS 1 TCWS BODY ASSEMBLY 1a SPRING LATCH ASSEMBLY 2 1b CONTROL BOX REMOVABLE LATCH HANDLE not shown 2 FRAME GLASS ASSEMBLY 2a REPLACEMENT GLASS c w gasket 3 FRAMING KIT ...

Page 42: ... ASSEMBLY KIT 1a VALVE c w FITTINGS 1b 1 4 FLEX TUBE 1c 1 2 FLEX TUBE 1d CONTROL MOUNTING BRACKET 1e IGNITION MODULE 1f WIRING HARNESS 1g TRANSFORMER 1h PRESSURE TEST ASSEMBLY 1i REGULATOR BOARD 1j PRESSURE SWITCH KIT CONTENTS Replacement Parts Valve Control System Fig 75 2 BULKHEAD ASSEMBLY KIT 2a INLET PLATE 2b INLET PLATE GASKET 2c ELEC BULKHEAD GASKET 2d 1 2 BULKHEAD FITTING 2e 1 4 BULKHEAD FI...

Page 43: ...Fig 76 Wiring Diagram 43 TCWS38_D 011214 48 ...

Page 44: ... lui faisant face Top Back and Side Standoffs Sommet Arrière et Côté Butée 0 in 0 po 0 mm Sidewall to Appliance Du mur latéral a l appareil 4 in 4 po 102 mm Ceiling to Appliance Plafond a l appareil 24 in 24 po 610 mm Mantel to Appliance Du manteau al appareil 9 in 9 po 229 mm Maximum Mantel Extension Allongement maximum du manteau 12 in 12 po 305 mm See Installation Manual for more detail Voyez d...

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Page 48: ...ion adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws For technical support please contact your retailer Web site www townandcountryfireplaces net 2975 Allenby Rd Duncan BC V9L 6V8 Printed in Canada ...

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