Toyota Camry Hybrid 2012, Warranty & Maintenance Manual

Page 1: ...r name and or address has changed New owner purchased vehicle used Same owner additional driver who should receive product safety updates Mr Mrs Ms Miss Dr First name M I Last name Company name Street...

Page 2: ...bench seat If an accident occurs do not touch any high voltage wiring connectors or parts such as the inverter unit or hybrid vehicle battery assembly Do not touch the potassium hydroxide electrolyte...

Page 3: ...ance recommenda tions for your vehicle There are two easy to follow sections one for warranty and one for maintenance The tab on the side of each page identifies the section you are in For more inform...

Page 4: ...nce 8 Warranty Coverages at a Glance 10 Your Warranties in Detail General Warranty Provisions 12 New Vehicle Limited Warranty 13 Federal Emission Control Warranty 17 California Emission Control Warran...

Page 5: ...ction The Importance of Scheduled Maintenance 33 Maintaining Your Warranty 34 Maintenance Log Using the Maintenance Log Charts 35 Maintenance Log 38 Explanation of Maintenance Items 54 Vehicle Identif...

Page 6: ...us owner To provide you with added protection against unexpected service costs we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre paid maintenance programs Both offer plans...

Page 7: ...not match the immobilizer disables the ignition and fuel systems While an exact physical copy of the key will open the door and allow retrieval of items locked in the vehicle it won t start the vehicl...

Page 8: ...ogram the immobilizer if all registered master keys have been lost If a Toyota dealer is not available please refer to www aloa org to find a bonded registered locksmith who performs high security key...

Page 9: ...arranty repairs will take longer than one day to complete The warrantable condition requires extensive diagnosis The parts needed for the warranty repairs are not readily available and your vehicle is...

Page 10: ...u in working with the dealership to find a satisfactory solution Step 3 If your concern has still not been resolved to your satisfaction Toyota offers additional assistance through the Dispute Settlem...

Page 11: ...in California the CDSP before seeking remedies through a court action pursuant to the Magnuson Moss Warranty Act You may also be required to use the Dispute Settlement Program or CDSP before seeking...

Page 12: ...Warranty Coverages at a Glance WARRANTY 10 Introduction...

Page 13: ...Warranty Coverages at a Glance WARRANTY Introduction 11...

Page 14: ...ltimate purchaser leased or used as a company car or demonstrator Repairs Made at No Charge Repairs and adjustments covered by these warranties are made at no charge for parts and labor Parts Replacem...

Page 15: ...r management control module Inverter with converter Coverage is for 96 months or 100 000 miles whichever occurs first Powertrain Warranty This warranty covers repairs needed to correct defects in mate...

Page 16: ...g When your vehicle is inoperable due to failure of a warranted part towing service to the nearest authorized Toyota dealership is covered WHAT IS NOT COVERED This warranty does not cover damage or fa...

Page 17: ...ission control warranties Incidental Damages Incidental or consequential damages associated with a vehicle failure Such damages include but are not limited to inconvenience the cost of transportation...

Page 18: ...e seeking remedies through a court action pursuant to the Magnuson Moss Warranty Act You may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the Lemon Laws...

Page 19: ...mission Performance Warranty Some states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in fo...

Page 20: ...ir Fuel Metering System Air fuel ratio feedback control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air Induction System...

Page 21: ...PCV valve or orifice Other Parts Used in Above Systems Data link connector 8 80 Hoses clamps fittings tubing and mounting hardware Malfunction indicator light and bulb 8 80 Pulleys belts and idlers Se...

Page 22: ...CEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle s emission control systems Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the...

Page 23: ...e Emission Defect Warranty see page 32 Obtaining Warranty Service IF YOU HAVE QUESTIONS If you have questions or concerns about your federal emission warranty coverage please refer to If You Need Assi...

Page 24: ...an EPA approved emissions test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle has been maintained and used in accordance with the writte...

Page 25: ...the emission control system warranty for your 2012 vehicle In California new motor vehicles must be designed built and equipped to meet the state s stringent anti smog standards CARB regulations requi...

Page 26: ...n Control System PERFORMANCE WARRANTY If an emissions related part listed on pages 18 19 is defective the part will be repaired or replaced by Toyota This is your SHORT TERM Emission Control System DE...

Page 27: ...e on your vehicle but Toyota cannot deny warranty coverage solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance You are responsible for presenting you...

Page 28: ...r s Manual and this booklet Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle However any failure or noncompliance caused by lack of...

Page 29: ...their manufacturers to be equivalent to Genuine Toyota Parts IF YOUR VEHICLE FAILS A SMOG CHECK TEST If your vehicle fails a smog check test you may make a claim under the Emission Performance Warrant...

Page 30: ...you have questions or concerns about your vehicle s California emission warranty coverage please follow the steps described under If You Need Assistance on pages 8 9 You may also request information f...

Page 31: ...directory for dealer locations Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or service assistance contact...

Page 32: ...wever damage or failures caused by lack of proper maintenance are not covered under warranty WHERE TO GO FOR MAINTENANCE You may have maintenance performed on your vehicle by any qualified person or f...

Page 33: ...ur Toyota dealership maintains an extensive inventory of Genuine Toyota Parts to meet your vehicle service needs And because it is linked electronically to Toyota s Parts Distribution Centers the deal...

Page 34: ...If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs you may perform the repairs yourself or have them performed by another automoti...

Page 35: ...Notes WARRANTY Your Responsibilities 33...

Page 36: ...istory In addition to scheduled maintenance your vehicle requires ongoing general maintenance such as fluid checks and visual inspections These procedures are explained in the Vehicle Maintenance and...

Page 37: ...to give your maintenance records to the new owner Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle However damage or failure cause...

Page 38: ...ds obtaining scheduled maintenance for your vehicle every 5 000 miles or six months whichever comes first For example If you drive 5 000 miles in less than six months you should obtain maintenance at...

Page 39: ...maintenance your Toyota requires ongoing general maintenance such as fluid checks and visual inspections These procedures are explained in the Vehicle Maintenance and Care section of the Owner s Manu...

Page 40: ...oil filter 1 Extensive idling and or low speed driving for a long distance such as police taxi or door to door delivery use Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION DATE MILEAG...

Page 41: ...e Consult your dealer if any of these conditions occur Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air filter Replace engine oil...

Page 42: ...levels Rotate tires Visually inspect brake linings drums and brake pads discs Note If 0W 20 oil WAS NOT used at the last oil change replace engine oil and oil filter 1 Additional Maintenance Items fo...

Page 43: ...gasket __ Radiator condenser and or intercooler __ Steering gear box __ Steering linkage and boots Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads...

Page 44: ...eratures below 32 F 0 C Replace engine oil and oil filter 1 Extensive idling and or low speed driving for a long distance such as police taxi or door to door delivery use Replace engine oil and oil fi...

Page 45: ...e Consult your dealer if any of these conditions occur Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air filter Replace engine oil...

Page 46: ...levels Rotate tires Visually inspect brake linings drums and brake pads discs Note If 0W 20 oil WAS NOT used at the last oil change replace engine oil and oil filter 1 Additional Maintenance Items fo...

Page 47: ...gasket __ Radiator condenser and or intercooler __ Steering gear box __ Steering linkage and boots Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads...

Page 48: ...eratures below 32 F 0 C Replace engine oil and oil filter 1 Extensive idling and or low speed driving for a long distance such as police taxi or door to door delivery use Replace engine oil and oil fi...

Page 49: ...e Consult your dealer if any of these conditions occur Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air filter Replace engine oil...

Page 50: ...d levels Rotate tires Visually inspect brake linings drums and brake pads discs Note If 0W 20 oil WAS NOT used at the last oil change replace engine oil and oil filter 1 Additional Maintenance Items f...

Page 51: ...p gasket __ Radiator condenser and or intercooler __ Steering gear box __ Steering linkage and boots Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty road...

Page 52: ...F 0 C Replace engine oil and oil filter 1 Extensive idling and or low speed driving for a long distance such as police taxi or door to door delivery use Replace engine oil and oil filter 1 DEALER SER...

Page 53: ...ct engine air filter Replace engine oil and oil filter 1 Tighten nuts and bolts on chassis and body Repeated trips of less than five miles in temperatures below 32 F 0 C Replace engine oil and oil fil...

Page 54: ...id levels Rotate tires Visually inspect brake linings drums and brake pads discs Note If 0W 20 oil WAS NOT used at the last oil change replace engine oil and oil filter 1 Additional Maintenance Items...

Page 55: ...Special Operating Conditions 2 Driving on dirt roads or dusty roads Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 1 Reset the oil replacement reminder light MAINT...

Page 56: ...riorated or damaged parts A qualified technician should perform these operations Brake Lines and Hoses Visually inspect for proper installation Check for chafing cracks deterioration and signs of leak...

Page 57: ...Coolant Drain the cooling system and refill with an ethylene glycol type coolant Inspect hoses and connections for corrosion and leaks Tighten connections and replace parts when necessary A qualified...

Page 58: ...tart the engine and listen carefully for any exhaust gas leakage Tighten connections or replace parts as necessary Fuel Lines and Connections Fuel Tank Band and Fuel Tank Vapor Vent System Hoses Visua...

Page 59: ...ust boots for deterioration cracks and damage Replace any damaged parts A qualified technician should perform these operations Tire Rotation Tires should be rotated according to the instructions in th...

Page 60: ...Model In service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number Vehicle Identification MAINTENANCE 58 Maintenance Log...

Page 61: ...Notes MAINTENANCE Maintenance Log 59...

Page 62: ...Notes MAINTENANCE 60 Maintenance Log...