TP-Link Archer T2UB Nano, User Manual

11

•  Re-install the driver and try again.

T4  How to find the hardware version of the adapter?

•  The hardware version is printed on the product label on the package or the adapter. 

There is a character string “Ver:X.Y” (for example, Ver:2.0) in the Serial Number field, 
and the number X is the hardware version of the adapter.

•  Visit 

http://www.tp-link.com/faq-46.html

 and follow the second method to find the 

hardware version of the adapter.

T5  What should I do if the Bluetooth icon doesn’t appear?

•  Make sure you have turned on the Bluetooth in Windows settings. 
•  If there are other Bluetooth devices on the computer, disable them in Device 

Manager, then insert the adapter and try again.

T6  Why the adapter is not working with my Bluetooth device?

•  Make sure your device has BLUETOOTH function.
•  Make sure you have installed the latest Bluetooth driver on the computer. You can 

check the published driver versions from 

https://www.tp-link.com/download-center

.

•  For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there 

may be some compatibility problems. 

For more detailed instructions:

•  Can’t find the hardware version of the adapter: 

https://www.tp-link.com/faq-46.html

•  Can’t find or join the wireless networks: 

https://www.tp-link.com/faq-2253.html

•  Can’t install the driver: 

https://www.tp-link.com/faq-2252.html