TP-Link Archer XR500v, User Manual

Page 1: ...1910020842 REV1 0 0 User Guide AC1200 Wireless Dual Band Gigabit VoIP GPON Router Archer XR500v...

Page 2: ...ions 12 4 1 Use Quick Setup Wizard 13 4 2 Manually Set Up an Internet Connection 13 4 3 Test Internet Connectivity 14 4 4 Set Up an IPv6 Connection 14 Chapter 5 VoIP 16 5 1 Connecting the Telephone 17...

Page 3: ...2 1 Rule Settings 47 8 2 2 Filter Settings 48 Chapter 9 Network Security 49 9 1 Firewall DoS Protection 50 9 2 Service Filtering 51 9 3 Access Control 52 9 4 IP MAC Binding 54 Chapter 10 NAT Forwardin...

Page 4: ...ervice Account 74 11 5 Create Static Routes 75 11 6 Set Up the IPv6 Tunnel 78 11 6 1 Use the Public IPv6 Tunnel Service 6to4 78 11 6 2 Specify the 6rd Tunnel with Parameters Provided by Your ISP 79 Ch...

Page 5: ...the path to load the corresponding page For example Advanced Wireless MAC Filtering means the MAC Filtering function page is under the Wireless menu that is located in the Advanced tab Note Ignoring t...

Page 6: ...Chapter 1 Get to Know Your GPON Router This chapter introduces the router by detailing its main features and appearance It contains the following sections Product Overview Physical Appearance...

Page 7: ...remely high downstream and upstream access speed the router gives you unparalleled surfing experience With Ethernet ports and antennas the router provides wired and wireless access for multiple comput...

Page 8: ...Hz wireless radio band is enabled Flashing The router is transmitting or receiving data via 2 4GHz band Off The 2 4GHz wireless radio band is disabled 5GHz On The 5GHz wireless radio band is enabled F...

Page 9: ...our Internet service is avaliable now 1 2 2 Ports and Antennas The router s back and side panel show the connection ports Refer to the following for detailed instructions Item Description GPON For con...

Page 10: ...e following for detailed instructions Item Description ON OFF The switch for the power Press it to power on or off the router RESET Press and hold down for 5 seconds to reset the router into factory d...

Page 11: ...Chapter 2 Connect the Hardware This chapter contains the following sections Position Your GPON Router Connect Your GPON Router...

Page 12: ...e exposed to moisture or excessive heat Keep the product away from strong electromagnetic radiation and devices that emit electromagnetic waves Place the router in a location where it can be connected...

Page 13: ...uter through this method WPS is not supported by iOS devices Note The WPS function cannot be configured if the wireless function of the router is disabled Also the WPS function will be disabled if you...

Page 14: ...Chapter 3 Log In to Your GPON Router...

Page 15: ...plorer Mozilla Firefox or Apple Safari Follow the steps below to log in to your router 1 If the TCP IP Protocol on your computer is set to the static fixed IP address you need to change its settings t...

Page 16: ...as many ISP information built in automates many of the steps and verifies that those steps have been successfully completed Furthermore you can also set up an IPv6 connection if your ISP provides IPv6...

Page 17: ...p process all your wireless devices must use the new SSID and password to connect to the router 4 2 Manually Set Up an Internet Connection 1 Visit http tplinkmodem net and log in with the password you...

Page 18: ...esult in the gray box 4 4 Set Up an IPv6 Connection If your ISP has provided a fiber line that supports IPv6 connection as well as some detailed IPv6 parameters you can manually set up an IPv6 connect...

Page 19: ...t your ISP for the addressing type DHCPv6 or SLAAC SLAAC is the most commonly used addressing type IPv6 Gateway Keep the default setting as Current Connection Note If your ISP has provided the IPv6 ad...

Page 20: ...you on how to make telephone calls via Internet Connecting the Telephone Entering Telephone Information Telephone Book Telephony Devices Management Call Log Calling via which number Call Blocks Forwar...

Page 21: ...net and log in with the password you set for the router 2 Go to Advanced Telephony Telephone Numbers to open the configuration page Click Add and you will see the following screen 3 Enter the necessa...

Page 22: ...marking allows users to assign specific application traffic to be executed in priority by the next Router based on the DSCP value Select DSCP for the SIP Session Initiation Protocol and RTP Real time...

Page 23: ...ble this function T 38 specifies a protocol for transmitting a fax across IP network in real time It allows the transfer of fax documents in real time between two standard Group 3 facsimile terminals...

Page 24: ...5 3 2 Emergency Calls Make my telephone automatically call a specific contact when the handset is picked up but no operation is done within a period of time In this way the old the kids the patient o...

Page 25: ...From now on if you pick up your phone but do not dial within the no operation time your phone will automatically call the emergency number 5 4 Telephony Devices Management Bind different telephony dev...

Page 26: ...on Detection prevents transmittingthesilencepacketstoconsumethebandwidth It is also known as Silence Suppression a software application that ensures bandwidth when voice activity is activated 8 Adjust...

Page 27: ...Enable Call Log From now on all calls in and out are recorded here If you ve already had a telephone book name of the contact would be shown on the call list 5 6 Calling via which number Use different...

Page 28: ...dialing a long distance call the call is made via the number you chose in step 5 5 7 Call Blocks When you do not want calls to be received or dialed use call block functions This part consists of thr...

Page 29: ...ying salesmen 1 Visit http tplinkmodem net and log in with the password you set for the router 2 Go to Advanced Telephony DND Call Blocking 3 Click Add under Incoming Calls 4 Choose to block a specifi...

Page 30: ...y vary according to your circumstances You canalsosetprefixbychoosingCallswithSpecificNumberPrefix When a prefix is set all numbers with this prefix is prevented from being called 5 8 Forwarding Calls...

Page 31: ...ow your router will automatically forward the call according to your rule 5 9 Call Through Call someone through my telephone number registered on my router For example I am away from home and want to...

Page 32: ...lowed to use Call Through function on your router In this example add your mobile phone 6 Click Save to make the settings effective Now you could follow the process below to call your friend using you...

Page 33: ...with the password you set for the router 2 Go to Advanced Telephony Voice Mail 3 Enable Voice Mail 4 Remote Access Voice Mail You can access your voice mail remotely For the security of your voice ma...

Page 34: ...ake the settings effective When a voice mail is recorded the router will display it in the following table There are three ways to listen to these voice mails Click on the table to listen Press 20 on...

Page 35: ...ices over your home network locally or remotely through the internet You can also learn how to get wirelesse Internet access through 3G 4G mobile network The router supports USB external flash drives...

Page 36: ...rt the HFS and exFAT file systems Before you physically disconnect a USB device from the router safely remove it to avoid data damage Go to Advanced USB Sharing USB Storage Device and click 6 1 1 Acce...

Page 37: ...LAN address of the router and account username and password admin Mac 1 Select Go Connect to Server 2 Type the server address smb tplinkmodem net 3 Click Connect 4 When prompted select the Guest radi...

Page 38: ...camera s memory card from time to time during your journey Note If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x you cannot use this feature because private addresses are...

Page 39: ...broken file transfers Smart device Use a third party app for network files management Tips Click Set Up a Dynamic DNS Service Account to learn how to set up a domain name for your router 6 1 3 Custom...

Page 40: ...r Sharing section Click the button to disable Share All then click Add to add a new sharing folder 2 Select the Volume Name and Folder Path then enter a Folder Name as you like 3 Decide the way you sh...

Page 41: ...do not need to share To Set up Authentication for Data Security You can set up authentication for your USB device so that network clients will be required to enter the username and password when acces...

Page 42: ...to Windows credential mechanism you might be unable to access the USB disk after changing Authentication settings Please log out from the Windows and try to access again Or you can change the address...

Page 43: ...3G 4G Settings The router can be used as a 3G 4G wireless router if you have a 3G 4G USB modem You can use your 3G 4G network an a backup solution for the Internet access 6 3 1 As a Backup Solution f...

Page 44: ...the 3G 4G Compatibility List on the web page http www tp link com en comp list html If your USB modem is incompatible contact our technical support 5 Verify that the router has correctly recognized yo...

Page 45: ...Chapter 7 Parental Controls This function allows you to block inappropriate explicit and malicious websites and limit internet access during specified time periods...

Page 46: ...ple I want to allow my children s devices for example a computer or a tablet to access only www tp link com and wikipedia org from 18 00 6PM to 22 00 10PM on weekdays and not other time 1 Visit http t...

Page 47: ...ctive Time Drag the cursor over the appropriate cell s and click Save 6 Enter a Description for the entry 7 Select the check box to enable this entry and click Save 8 Enable Content Restriction and se...

Page 48: ...are some sample entries to allow access 1 Enter a web address for example www tp link com or a web address keyword for example wikipedia to only allow or block access to the websites containing that k...

Page 49: ...plains how to create a QoS Quality of Service rule to prioritize your online activities which minimizes the impact caused by heavy internet traffic It contains the following sections Prioritize Intern...

Page 50: ...eters on Queue Settings Upstream Bandwidth Input the Upstream Bandwidth the default value is 0 which means no limit Scheduling Strategy Select the way to schedule the queue PQ SP Scheduling according...

Page 51: ...ueue Settings 3 Enter DSCP TC Value and 801p Value for this rule 4 Click Save you can see a new rule in the list Note 1 If you want to set DSCP TC value and 802 1p value you need to enable DSCP TC mar...

Page 52: ...to Queue Class 1 1 Click you will see the Filter Settings page 2 Click the button in the Destination port row 3 Set the Min Value and Max Value to 1511 keep the Protocol Type default 4 Click Save Now...

Page 53: ...three network security functions You can block or allow specific client devices to access your wireless network using MAC Filtering or using Access Control for wired and wireless networks or you can...

Page 54: ...e DoS Protection 1 Visit http tplinkmodem net and log in with the password you set for the router 2 Go to Advanced Security Firewall DoS Protection 3 Enable DoS Protection 4 Set the level Low Middle o...

Page 55: ...be displayed in the Blocked DoS Host List 9 2 Service Filtering With Service Filtering you can prevent certain users from accessing the specified service and even block internet access completely 1 V...

Page 56: ...u want to disable this entry click the icon 9 3 Access Control Access Control is used to block or allow specific client devices to access your network via wired or wireless based on a list of blocked...

Page 57: ...list To block specific device s 1 Select Blacklist and click Save 2 Select the device s to be blocked in the Devices Online table 3 Click Block above the Online Devices table The selected deviceswillb...

Page 58: ...P address to its MAC address This will prevent ARP spoofing and other ARP attacks by denying network access to a device with a matching IP address in the Binding list but an unrecognized MAC address P...

Page 59: ...Network Security 2 Enter the MAC address and IP address that you want to bind 3 Select the check box to enable the entry and click Save Enjoy the internet without worrying about ARP spoofing and ARP...

Page 60: ...e to remove the isolation of NAT and allow external internet hosts to intuitively communicate with the devices in the local network thus enabling some special features TP Link router includes four for...

Page 61: ...network and passed through the router L2TP Pass through If enabled it allows Layer 2 Point to Point sessions to be tunneled through an IP network and passed through the router IPSec Pass through If e...

Page 62: ...Port 80 is used in HTTP service port 21 in FTP service port 25 in SMTP service and port 110 in POP3 service Please verify the service port number before the configuration Share my personal website I v...

Page 63: ...verlapped Internet users can enter http WAN IP in this example http 218 18 232 154 to visit your personal website Tips 1 For a WAN IP that is assigned dynamically by ISP it is recommended to apply and...

Page 64: ...ake MSN Gaming Zone as an example 4 Click Save to save the settings Tips 1 You can add multiple port triggering rules according to your network need 2 If the application you need is not listed in the...

Page 65: ...92 168 1 100 2 Visit http tplinkmodem net and log in with the password you set for the router 3 Go to Advanced NAT Forwarding DMZ and select the checkbox to enable DMZ 4 Enter the IP address 192 168 1...

Page 66: ...e of operating system need to install the UPnP components For example when you connect your Xbox to the router which has connected to the internet to play online games UPnP will send request to the ro...

Page 67: ...change the default settings or adjust the basic configuration of the router using the web management page It contains the following sections LAN Settings IPv6 LAN Settings Wireless Settings Set Up a...

Page 68: ...eds 4 Select the Subnet Mask from the drop down list The subnet mask together with the IP address identifies the local IP subnet 5 Keep IGMP Snooping enabled by default IGMP snooping is the process of...

Page 69: ...rwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses Each of the device s interfaces can be configured as a DHCP relay If it is enabled the DHCP...

Page 70: ...which will be reserved by the router 6 Check to Enable this entry and click Save to make the settings effective 11 2 IPv6 LAN Settings Based on the IPv6 protocol the router provides two ways to assign...

Page 71: ...ion about RDNSS and ULA Prefix contact our technical support 2 Keep Site Prefix Type as the default value Delegated If your ISP has provided a specific IPv6 site prefix select Static and enter the pre...

Page 72: ...our ISP has provided a specific IPv6 site prefix select Static and enter the prefix 5 Keep WAN Connection as the default value 4 Click Save to make the settings effective 11 3 Wireless Settings 11 3 1...

Page 73: ...st Your SSID won t display on your wireless device when you scan for local wireless network list and you need to manually join the network To change the mode or channel Go to Advanced Wireless Wireles...

Page 74: ...Select the wireless network 2 4GHz or 5GHz 3 Select an option from the Security drop down list The router provides four options No Security WPA WPA2 Personal Recommended WPA WPA2 Enterprise WEP WPA2us...

Page 75: ...er You can also click the Generate button to get a new PIN 4 On the client device enter the router s PIN The default PIN is also printed on the label of the router 5 The WPS LED flashes for about two...

Page 76: ...eed the wireless connection 1 Visit http tplinkmodem net and log in with the password you set for the router 2 Go to Advanced Wireless Wireless Schedule page 3 Toggle on the button to enable the Wirel...

Page 77: ...set for the router 2 Go to Advanced Wireless Statistics page 3 You can view the detailed information of the wireless clients including its connected wireless band and security option as well as the pa...

Page 78: ...e same as Beacon Interval Group Key Update Period Enter the number of seconds to control the time interval for the encryption key automatic renewal The default is 0 indicating no key renewal WMM This...

Page 79: ...account select a service provider and click Go to register Enter the username password and domain name of the account such as lisa ddns net 5 Click Log in and Save Tips If you want to use a new DDNS a...

Page 80: ...100 LAN 192 168 1 2 WAN 172 30 30 100 172 30 30 1 1 Make sure the routers use different LAN IP addresses on the same subnet Disable Router 2 s DHCP function 2 Visit http tplinkmodem net and log in wi...

Page 81: ...e example the destination network is a single IP so here enters 255 255 255 255 Gateway The IP address of the gateway device to which the data packets will be sent This IP address must be on the same...

Page 82: ...Use the Public IPv6 Tunnel Service 6to4 The 6to4 tunnel is a kind of public service If there are any 6to4 servers on your network you can use this mechanism to access IPv6 service If your ISP provides...

Page 83: ...heck box select 6rd as the tunneling mechanism and select a WAN connection from the drop down list 4 According to the parameters provided by your ISP choose Auto or Manual More parameters are needed i...

Page 84: ...nd administrate your router s network This chapter contains the following sections Set System Time Update the Firmware Back up and Restore Configuration Settings Change the Administrator Account Local...

Page 85: ...nced System Tools Time Settings page 3 Configure the system time using the following methods Manually Select your time zone and enter your local time Get from PC Click this button if you want to use t...

Page 86: ...file for the router from our website www tp link com 2 Visit http tplinkmodem net and log in with the password you set for the router 3 Go to Advanced System Tools Firmware Upgrade 4 Focus on the Devi...

Page 87: ...ter 2 Click Advanced System Tools Backup Restore page 3 Click Restore to restore all configuration settings to default values except your login Click Factory Restore to reset the router 4 Wait for the...

Page 88: ...ment over a more secure way HTTPS Follow the steps below to allow only the specific device to manage the router via the local management over HTTPS 1 Visit http tplinkmodem net and log in with the pas...

Page 89: ...age the router over HTTPS 1 Visit http tplinkmodem net and log in with the password you set for the router 2 Go to Advanced System Tools Administration page Locate the Remote Management section 3 Tick...

Page 90: ...elp you know what happened to your router facilitating you to locate the malfunctions For example when your router does not work properly you will need to save the system log and send it to the techni...

Page 91: ...implemented you can view and analyze the system log remotely in real time 12 8 Monitor the Internet Traffic Statistics The Traffic Statistics page displays the traffic usage of a device in the past 10...

Page 92: ...ettings The router supports CWMP CPE WAN Management Protocol also called TR 069 This collects information performs diagnostics and configures the devices automatically via ACS Auto Configuration Serve...

Page 93: ...which is provided by your ISP ACS Username Password Enter the username password to log in to the ACS server Interface used by TR 069 client Select which interface to be used by the TR 069 client Save...

Page 94: ...e your GPON Router Port Enter the port that connects to the ACS server URL Enter the URL that connects to the ACS server Get RPC methods Click to get the methods to support CWMP Click Save to make the...

Page 95: ...roduct names are trademarks or registered trademarks of their respective holders No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as tran...

Page 96: ...d radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the follow ing two conditions 1 This device may not cause harmful interference 2 This device m...

Page 97: ...o indoor use Safety Information Keep the device away from water fire humidity or hot environments Do not attempt to disassemble repair or modify the device Do not use damaged charger or USB cable to c...

Page 98: ...nic equipment WEEE This means that this product must be handled pursuant to European directive 2012 19 EU in order to be recycled or dismantled to minimize its impact on the environment User has the c...

Page 99: ...eate a new login password Wireless network password 1 The default Wireless Password PIN is printed on the product label of the router 2 If the default wireless password has been changed log in to the...

Page 100: ...96 4 Click LAN settings deselect the following three options and click OK 5 Go to Advanced Restore advanced settings click OK to save the settings...

Page 101: ...if I cannot access the internet 1 Check to see if all the connectors are connected well including the telephone line Ethernet cables and power adapter 2 Check the GPON LED and make sure that it is li...

Page 102: ...Internet page Click the Add icon and scroll down to get the MAC Clone section If you are using the computer with the authenticated MAC address to access the router please select Use Current Computer M...

Page 103: ...on 4 Click Scan to scan all the AP devices and choose the root AP to be bridged 5 Click the connect icon and then the SSID and MAC will be automatically filled in Configure the Security settings as th...

Page 104: ...n list select Using DHCP 6 Click OK For Windows 7 8 8 1 10 1 Right click the Network icon on the system tray and select Open Network and Sharing Center Change adapter settings 2 Right click your netwo...

Page 105: ...Make sure your computer device is still in range of your router modem Move closer if you are currently too far away 3 Go to Basic Wireless page and check the wireless settings double check your Wirel...

Page 106: ...ws was unable to connect to XXXX Cannot join this network Taking longer than usual to connect to this network 1 Check the wireless signal strength of your network if it is weak 1 3 bars please move th...