104
6 ) Restart the modem and the router again.
• Please upgrade the firmware of the router.
If you’ve tried every method above but still cannot access the internet, please contact
the technical support.
Q5. What should I do if I cannot find my wireless network or I cannot
connect the wireless network?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you’re using a laptop with
built-in wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled.
•
On Windows 7
1 ) If you see the message
No connections are available
, it is usually because the
wireless function is disabled or blocked somehow
.
2 ) Click
Troubleshoot
and windows might be able to fix the problem by itself.
•
On Windows XP
1 ) If you see the message
Windows cannot configure this wireless connection
,
this is usually because windows configuration utility is disabled or you are
running another wireless configuration tool to connect the wireless.
2 ) Exit the wireless configuration tool (the TP-Link Utility, for example).
3 ) Select and right click on
My Computer
on desktop, select
Manage
to open
Computer Management window.
4 ) Expand
Services and Applications
>
Services
, find and locate
Wireless Zero
Configuration
in the Services list on the right side.
