TD-W8962ND
300Mbps Wireless N ADSL2+ Modem Router User Guide
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Appendix B: Troubleshooting
T1. How do I restore my Modem Router’s configuration to its factory default
settings?
With the Modem Router powered on, press and hold the
RESET
button on the rear panel for 8 to
10 seconds before releasing it.
)
Note
:
Once the Modem Router is reset, the current configuration settings will be lost and you will need to
re-configure the Modem Router.
T2. What can I do if I don’t know or forget my password?
1) Restore the Modem Router’s configuration to its factory default settings. If you don’t know how
to do that, please refer to
T1
.
2) Use the default user name and password:
admin
,
admin
.
3) Try to configure your Modem Router once again by following the instructions in
4.1 Login
.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Windows XP OS
Go to
Start
>
Control Panel
, you will
then see the following page.
Click
Network and Internet
Connections
Click
Network Connections
