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Appendix: Troubleshooting

T1. What should I do if the adapter is not detected?

•  You could find and download the driver at 

https://www.tp-link.com/download-center

T2. How to find the hardware version of the adapter?

•  The hardware version is printed on the product label on the package or the adapter. 

There is a character string “Ver:X.Y” (for example, Ver:2.0) in the Serial Number field, 
and the number X is the hardware version of the adapter.

•  Visit 

https://www.tp-link.com/faq-46.html

 and follow the second method to find the 

hardware version of the adapter.

T3. What should I do if PC cannot find the new hardware?

•  Restart your computer and try again. 
•  Check if the network adapter is inserted in the PCI Express slot properly. 
•  Reinsert the adapter or try to change another PCI Express slot.
•  Try inserting the adapter on a different computer.
•  Make sure you meet the minimum system requirements for the adapter and that the 

latest Windows and system updates are installed on your computer.

•  If the problem persists, contact our Technical Support.

T4. How to check if I have installed the driver for my adapter successfully 

or not?

1. 

On your computer, please right click the Computer icon and go to 

Manage

;

Summary of Contents for TX201

Page 1: ... 2022 TP Link 1910013261 REV1 0 0 User Guide 2 5 Gigabit PCIe Network Adapter TX201 ...

Page 2: ... Chapter 1 About This Guide 1 Chapter 2 Get to Know About Your Adapter 2 1 1 Product Overview 3 1 2 LED Status 3 Chapter 3 Connect to a Computer 4 Chapter 4 Install Driver 6 Chapter 5 Appendix Troubleshooting 8 ...

Page 3: ...t in a malfunction or damage to the device Tips Indicates important information that helps you make better use of your device Maximum wired data throughput rates are the physical rates derived from IEEE Standard 802 3 specifications Actual wired data throughput is not guaranteed and will vary as a result of environmental factors Ethernet cable class and computer performance To ensure compatibility...

Page 4: ...Chapter 1 Get to Know About Your Adapter This chapter introduces what the adapter can do and shows its appearance This chapter contains the following sections Product Overview LED Status ...

Page 5: ...ions 1 2 LED Status LED Status LED Status 100M 10M Link On The adapter speed is negotiated to 100 Mbps 10 Mbps but no data transmission Flashing The adapter is working at 100 Mbps or 10 Mbps Off No link or the adapter is working at a different speed 1000M Link On The adapter speed is negotiated to 1 Gbps but no data transmission Flashing The adapter is working at 1 Gbps Off No link or the adapter ...

Page 6: ...Chapter 2 Connect to a Computer This chapter introduces how to connect the adapter to your computer ...

Page 7: ... power cable and remove the case panel 2 Locate an available PCI E slot and carefully insert the adapter Note If the bracket is not suitable for your computer detach it from the adapter s board and replace it with the low profile bracket provided 3 Replace the case panel plug in the power cable and turn on your computer Then connect the Ethernet cable to the adapter ...

Page 8: ...Chapter 3 Install Driver This chapter introduces how to install your adapter s driver in Windows system ...

Page 9: ...ou can also download the driver or check the new release at https www tp link com download center 2 To install driver on Linux refer to https www tp link com faq 2868 html 2 Select your adapter to start driver installation 3 Follow the instructions to complete the installation ...

Page 10: ...d method to find the hardware version of the adapter T3 What should I do if PC cannot find the new hardware Restart your computer and try again Check if the network adapter is inserted in the PCI Express slot properly Reinsert the adapter or try to change another PCI Express slot Try inserting the adapter on a different computer Make sure you meet the minimum system requirements for the adapter an...

Page 11: ...and go to Network adapters and then find the corresponding TP Link adapter right click it and then go to Properties 3 If you can see This device is working properly in the red box you have already installed the driver successfully ...

Page 12: ... will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the...

Page 13: ...d that the equipment shown as above has been shown to comply with the applicable technical standards FCC part 15 There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated Issue Date 2022 10 19 ...

Page 14: ...ons 2016 and Electrical Equipment Safety Regulations 2016 The original UK declaration of conformity may be found at https www tp link com support ukca Canadian Compliance Statement This device contains licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device ...

Page 15: ... TX201 單元 Unit 限用物質及其化學符號 Restricted substances and its chemical symbols 鉛 Lead Pb 汞 Mercury Hg 鎘 Cadmium Cd 六價鉻 Hexavalent chromium Cr 6 多溴聯苯 Polybrominated biphenyls PBB 多溴二苯醚 Polybrominated diphenyl ethers PBDE PCB 外殼 備考1 超出0 1 wt 及 超出0 01 wt 係指限用物質之百分比含量超出百分比含量基準值 Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the referenc...

Page 16: ...hen operating the device We cannot guarantee that no accidents or damage will occur due to improper use of the device Please use this product with care and operate at your own risk Explanations of the symbols on the product label Symbol Explanation Indoor use only RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment WEEE This means that this produ...

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