background image

or

2

Use Your Camera with an NVR

VIGI NVR

Monitor

Network Device

(e.g., Switch or Router)

Network Camera

Network Camera

The camera works with an NVR for easier batch access and management. 

*Here we use a VIGI NVR as an example. 

Frequently Asked Questions (FAQ)

Q1: What can I do if no cameras are discovered?

• Refresh to discover your camera again.

• Make sure the camera is powered on.

• Make sure your camera and NVR/computer are in the same subnet. If 

not, use the 

VIGI Security Manager

 to set camera’s network 

parameters. 

• Try to add your camera manually.

• For other NVR brands, make sure you have activated the camera by 

setting a password via the 

VIGI Security Manager

 or 

TP-Link VIGI

 app. 

Q2: How do I know the camera is powered on?

• The IR LED will turn on for 20 seconds once the camera is powered on. If 

it’s off, you can cover the lens for several seconds and check if the IR LED 

turns on.

• Check the Ethernet port LED status of the network device your camera is 

connected to. 

For more questions, please refer to
https://www.tp-link.com/support/faq/2850/

©2021 TP

-Link   7106509296 RE

V2.0.1

Step 2. Power On the Cameras

Power on your cameras with the PoE power supply or an 

external power supply. 

Note: The camera’s standard power supply is 12V DC or PoE (802.3af/at). 

The power source should meet LPS, PS2, and other requirements according 

to IEC 62368-1.

Step 1. Connect the Hardware

Connect your cameras to the same network as your NVR 

(as shown above). 

Step 3. Add Cameras with the NVR

Before you start, make sure your NVR is working properly.
1. Right click on the Live View screen, and click 

Add Camera

2. Select your camera and click 

+

 to add your camera directly. 

If you have disabled Plug and Play on your NVR, create a 

password or use a preset password for your camera.

 Note: If you can’t find your camera, refer to FAQ-Q1.

Done!

  

You can now view live video and manage cameras.

Method 2: Via the VIGI App

1. Dow

nload and install the 

TP-Link VIGI

 app.

2. Open the 

TP-Link VIGI

 app and log in with your TP-Link ID. If you don’t 

have an account, sign up first.

3. Tap the 

+

 button on the top right and follow the app instructions to 

activate and add your cameras.

More Management Methods

1. Download the 

VIGI Security Manager

 on your computer at 

https://www.tp-link.com/support/download/vigi-security-manager/

.

2. Install the 

VIGI Security Manager

 and open it. 

3. Cameras on the same network as your computer can be automatically 

discovered. Go to 

Settings 

Discovered Devices

, click 

+ Add

 to 

activate your discovered cameras by setting passwords, and follow 
the instructions to add your cameras.

Method 1: Via the VIGI Security Manager (Windows only)

You can also access and manage your cameras via any of the methods below.

View live video and modify camera settings on your computer.

Remotely view live video, manage cameras, and get instant alerts.

Using your cameras with other NVR brands: 

Step 1:

 Power on your cameras and connect them to the network.

Step 2:

 Activate the cameras using the 

VIGI Security Manager

 or 

TP-Link VIGI

 app (refer to the next section).

Step 3:

 Refer to the NVR’s User Manual to add cameras.  

• Do not use any other chargers than those recommended.
• Do not use damaged charger or USB cable to charge the device.
• Do not attempt to disassemble, repair, or modify the device. If you need service, 

please contact us.

• Adapter shall be installed near the equipment and shall be easily accessible.
• Keep the device away from water, fire, humidity or hot environments.

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of 
directives 2014/30/EU, 2014/35/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. 
The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/ 

For technical support, replacement services, user guides, and more information, 
please visit

 https://www.tp-link.com/support

, or simply scan the QR code. 

If you have any suggestions or needs for the product guides, you are welcome 
to email 

techwriter@tp-link.com.cn

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant 
provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) 
Regulations 2016. 
The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca 

Reviews: