9
1.7
Goods presented for repair may be replaced by refurbished goods
of the same type rather than being repaired. Refurbished parts
may be used to repair the goods. If your equipment is replaced
with refurbished equipment, the warranty applies in relation to that
refurbished equipment from the remainder of the original Warranty
Period or thirty days, whichever is longer.
1.8
The benefits given to you by this warranty are in addition to other
rights and remedies you may have at law.
1.9
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
1.10
This warranty is given by TPG Internet Pty Ltd (ABN 15 068 383 737).
You can contact us on 13 14 23 or via email to helpdesk@tpg.com.au if
you have any questions regarding this warranty.
2.
Warranty Period (24 months)
2.1
You must notify us of the fault with your equipment within the
applicable Warranty Period (beginning from the date you purchased or
ordered the equipment).
2.2
We will repair, replace or provide credit for faulty equipment provided
by us at no cost to you, if you notify us of the fault within the
applicable Warranty Period.
2.3
However, we will charge you for the repair or replacement of faulty
equipment, if the fault was caused by a Non Covered Event.
2.4
If we decide to repair the equipment, you must give us sufficient
information to assess the fault, including allowing us to test your
personal computer.
Warranty Information
