Interactive Touch Monitor-TD Series
Interaction in Life
30
Simple Troubleshooting
Panel
Remote control can not use
1. check if there is any object between remote control and sensor
2. check if battery is installed well or battery needs to replace
3. check if use remote in the correct range
Automatically power off
1. check power cable if connected
2. check if sleep mode is on
3. check if there is no signal
4. check if back light is off when there is object to block the distance sensor
Touch Function
Touch is failure
1. check if use attached pen or the similar size of object or finger to touch screen
2. use CHECK TOOL to check AD of touch screen has red or blue word
Wrong position
1. calibrate touch screen again
2.check pen or finger faces to screen vertically
Audio Problem
visual but no sound
1. check interactive touch monitor is mute
2. turn on the volume
3. check audio cable connects well
4.check PC audio output device works well
Only one speaker sounds
1. adjust volume balance
2. check if only one sound track is set in sound control panel
3. check audio cable connects well
Build-in PC
Signal is over or not full of screen
1. check if resolution is the best
2. check if Image zooming pattern is correct
Image off set
1. set in menu-Picture-Screen-Auto Adjust
Image color is wrong
1. check VGA cable connects well or VGA cable is faulty.
2. check in menu,
Picture Mode
is standard
3. check PC output setting is correct
Display format unsupported
set in menu-Picture-Aspect Ratio-Auto, and do calibration.
