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Warranty
During the warranty period Tracker or its authorised maintenance company will within a reasonable period of time
either repair the Product due to faulty materials, design or quality or, if so desired, change the Product to a new
one in accordance with these warranty terms. This limited warranty is only valid in the country where the Product
was purchased, unless otherwise agreed.
The warranty period starts when the Product is sold for the first time to an End User. The warranty periods are:
twenty-four (24) months for a positioning device and six (6) months for its accessories
Any resale, repair or replacement of the Product do not extend, renew or change the warranty period of the
Product in any way. However, the parts repaired and the Product replaced during the warranty period remain
under the warranty until the end of the original warranty period, yet always at least for sixty (60) days from the
repair date or the delivery of the replacement Product.
When you wish to make a claim under the warranty, return the Product to Tracker or to a maintenance company.
In order to claim under the warranty, you must inform Tracker or a maintenance company authorised by Tracker of
the fault you have detected within a reasonable period of time after discovering the fault, and in any event, before
the end of the warranty period.
When claiming under the warranty, you must be able to present : a) the Product (or its faulty part), b) an original
certificate of purchase stating the name and address of dealer, time and place of purchase and the serial number
of the Product.
This warranty
will not cover the user‟s manual of the Product, Tracker will not guarantee that any software of the
Product (i) will fulfil all your demands, (ii) will work or be compatible with any device or software of a third party, (iii)
will work uninterrupted or error-free.
This warranty will not cover a) normal wear and tear b) any defects caused by the handling of the Product c)
defects or damages caused by misuse of the Product or d) defects or damages caused by other acts beyond the
reasonable control of Tracker.
This warranty will not cover defects or alleged defects caused by the fact the Product was used with, or connected
to, a product, accessories, software and/or service not manufactured or supplied by Tracker, or was used
otherwise than for its intended use.
You cannot make a claim under this warranty, if the Product has been altered or it has been opened or repaired by
someone else other than the authorised maintenance company, if it has been repaired using other than official
spare parts, or if the serial number of the Product, the date of the accessory or the IMEI number have been
removed, rubbed off, altered or is according to Tracker‟s view otherwise unclear.
This warranty becomes void, if the Product has been exposed to extreme thermal or environmental conditions or to
rapid changes in such conditions, or to chemical products.
Other important notices:
A third party, independent from Tracker, provides the SIM card, GSM network and GPS network on which the
Product operates. Therefore, Tracker will not accept responsibility under this warranty for their operation,
availability, coverage, services or range.
When Tracker replaces any parts of the Product or other devices, the original parts or devices become the
property of Tracker. If it turns out that t
he Product returned to Tracker or Tracker‟s authorised maintenance
company is not covered by this warranty, Tracker reserves the right, on behalf of itself and its authorised
maintenance companies, to charge a handling fee for the returned Product. When repairing or replacing the
Product, Tracker may use new, equivalent to new or repaired products or parts.
This limited warranty is your sole and exclusive remedy against Tracker and Tracker‟s sole and exclusive liability in
respect of defects in your Product
. Tracker does not assume any liability for indirect damage and Tracker‟s liability
shall be limited to the purchase value of the Product.
Summary of Contents for Tracker G400
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