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4. Technical 

Support 

 
If you have a problem and cannot find the information you need in this manual, please contact your local 
dealer or TracPoint technical support for assistance. 
 

Website: 

http://www.tracpointsystems.com 

 
Phone: (800)578-3085 
 
Email: 

support@tracpointsystems.com 

 
Before contacting technical Support, please have your modem’s International Mobile station 
Equipment Identity (IMEI) number and vehicle installation worksheet ready for the Technical Support 
representative. If you did not record the IMEI number, you can find this on a label on the TracPoint MTG 
unit. 

Summary of Contents for Enfora Spider MT-G

Page 1: ...TracPoint MTG Installation Manual Rev 1 0 April 2005 TracPoint Systems LP 8930 Fourwinds Drive Suite 219 San Antonio TX 78233 www tracpointsystems com...

Page 2: ...ver is less Warranty Exclusions and Disclaimer THESE WARRANTIES SHALL BE APPLIED ONLY IN THE EVENT AND TO THE EXTENT THAT I THE PRODUCTS AND SOFTWARE ARE PROPERLY AND CORRECTLY INSTALLED CONFIGURED IN...

Page 3: ...ns contained within this publication comply with all FCC GCF PTCRB RTTE IMEI and other applicable codes that are in effect at the time of publication TracPoint Systems LP disclaims all responsibility...

Page 4: ...IP GPS data format and Enfora s own proprietary Binary GPS data format The Spider MT G is designed to work in a stand alone mode as well as with computing device operating Windows 98 SE NT 4 0 service...

Page 5: ...2 Product Specifications...

Page 6: ...hicle manufacturer cable lines or harnesses that supply vehicle equipment Do not surpass the declared fuse rating of 3A Install the fuse as close to the power source as possible Modem Unit Determine t...

Page 7: ...onnecting the antenna Route all antenna cables through vehicle channels in the headliner underneath the carpet and behind the vehicle panels The antenna should be mounted horizontally without obstruct...

Page 8: ...e Figure 9 GPS Antenna Connection Figure 9 GPS Antenna Connection All cables should be installed in such a way that reduces cable stress Do not cut modify tightly bend or fold the cables Do not tightl...

Page 9: ...the modem enters low power mode User LED 1 This LED can be configured to display registration GPS fix status or other user functions By default this LED indicates GSM GPRS registration status LED sta...

Page 10: ...te http www tracpointsystems com Phone 800 578 3085 Email support tracpointsystems com Before contacting technical Support please have your modem s International Mobile station Equipment Identity IMEI...

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