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TROUBLESHOOTING
If your device is showing
a red Plane or Antenna
icon, tap on the icons to
see error detail.
Hub & GPS Error:
Check connections and power to the
Hub.
Is the aircraft turned on?
USB connection issues.
If the options for the USB aren’t
showing up for you, check if the device
is registering that a USB is connected.
Tap on the Aircraft Icon in the bottom
right, and at the bottom of the
diagnostic panel, check where it shows
USB Stick. If the USB is connected, it
should show the name of the USB If it
shows Disconnected, the USB may be
unplugged or may be faulty.
help@tracmap.com
NZ: +64 3 489 2952
NZ: 0800 TRACMAP 0800 872 262
AU: 1800 TRACMAP 1800 872 262
USA: +1 213-577-1310
Quick diagnostics
Unit functioning
correctly
Unit showing
Error
Unit functioning
correctly
Unit showing
Error
Contact us for any further troubleshooting: