TracVision M3 User’s Guide
39
Chapter 5 - Troubleshooting
Five Simple Checks
If you are experiencing a problem receiving satellite TV with your
TracVision system, first check the five simple things below. If none of
these are the problem, check the status lights on the interface box and/
or perform a diagnostics test, as explained later in this chapter.
TIP:
You can also try resetting the satellite TV receiver. Turn off and unplug
the receiver, wait one minute, then plug it back in and turn it back on.
Can the antenna see the satellite?
The antenna requires an unobstructed view of the sky to receive
satellite TV signals. Common causes of blockage include trees,
buildings, bridges, and mountains.
Is there excessive dirt or moisture on the antenna dome?
Dirt buildup or moisture on the dome can reduce satellite reception.
Clean the exterior of the dome periodically.
Is it raining heavily?
Heavy rain or snow can weaken satellite TV signals. Reception should
improve once the inclement weather subsides.
Is everything turned on and connected properly?
Make sure the power switch on the front of the interface box is turned
on (the VOLTAGE light on the front of the interface box should be lit
green). Also make sure your TV and receiver are both turned on and
set up for the satellite input. Finally, check the cables connecting all of
these components to ensure none have come loose.
Is the antenna’s LNB set to the correct skew angle?
To optimize reception, the antenna’s LNB needs to be set to the correct
skew angle for the satellite(s) you want to track. See
