Section 5: Diagnostics
Operator Manual
Doc. No. 101205
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MODEM
The modem test will allow you to enter a phone number into the machine and test
dial. To run the test, press the Modem button and then press Test Dial. Using the
main keypad, enter a phone number to be dialed (for example your cell phone
number) and then press <Enter>. The modem should dial out to the number you
entered. To end the call press Modem Hangup. In most cases a failure during the
modem test will relate more to phone line problems rather than the modem circuit
itself.
CARD SCAN
This will test the three tracks of the card scanner to ensure they are reading
properly. Press the Card Scan Button, you will see a screen displaying the three ISO
tracks. Swipe your ATM card (or any card with a magnetic stripe) and the
information from that card will appear on the appropriate track. During normal
operation of the ATM only ISO Track 2 is read, however during the card swipe test all
three tracks are read at once.
KEY MATRIX
This tests the keypads of the ATM. Press the Key Matrix button and a map of all
keys will display on the screen. Press the different keys on each keypad (main and
LCD) and the appropriate key will blink on the screen. Pressing the <Cancel> key on
the main keypad will stop this test and return to the diagnostics menu.
SENSOR
This menu will provide detailed sensor status for both the Cash Dispenser and a
second menu for auxiliary sensors such as vault door, voice guidance jack and
printer. Enter the menu and on screen will be displayed the current value for each
sensor. You can use this test in real-time to test each sensor. Blocking or moving a
sensor while the menu is visible should change the value presented on the scree.
AGING
The aging test is used at the factory to test machines prior to shipping and for
quality control. Selecting this test will cause the machine to perform all self tests for
an unlimited amount of time.