Appendix B: Frequently Asked Questions
Page 208
100-11672 - Rev D
Code Detail Code
Item
Description
2. Load paper of correct size.
3 Close Paper Guide (error cleared).
13
02
Condition
Detected
TOF Sensor does not detect the trailing edge of
paper during printing.
Action
1. Remove jammed paper around TOF Sensor.
2. Load paper of correct size.
3 Close Paper Guide (error cleared).
13
0A
Condition
Detected
TOF Sensor does not detect the leading edge
of paper during printing.
Action
1. Remove paper jammed in Transport Unit.
2. Close Upper Unit.
3. Close Ink Tank Door.
13
0C
Condition
Detected
Paper has been fed too fast during printing.
Action
1. Clean Transport Belt.
2. Adjust pulling speed for the peeler, the take-
up device and so on.
3. Close Paper Guides (error cleared).
13
E1
Condition
Detected
Only 1% or less of encoder signal is received
even if Transport Motor is driven at start of
printing. (Transport Belts drive is not
transmitted to the encoder.)
Action
1. Removed jammed paper in Transport Unit.
Set paper.
Close Paper Guide (error cleared) or
2. Replace Transport Sensor 2.
13
E2
Condition
Detected
Only 90% or less of encoder signal is received
during paper transport during printing.
(Transport Belts are slipping on shafts.)
Action
1. Remove jammed paper in Transport area.
Close Paper Guides (error cleared) or
2. Replace Encoder Sensor.
3. Replace Transport Unit.
14: Mark Width Error
14
01
Condition
Detected
Mark width of paper is smaller than specified
data.
Action
1. Load paper of correct mark lengths and
close Upper Unit (error cleared).
2. Cancel the job.
Service Utility > Printer Status > Cancel
Printing My Job
19: Paper Loading Error
19
01
Condition
Detected
Paper not detected when paper is loaded.
Action
1. Load paper correctly and close Upper Unit
(error cleared) or
2. Replace TOF Sensor
19
02
Condition
Detected
Automatic adjustment of TOF is failed.
Summary of Contents for Printrex 980
Page 1: ...Operators Guide 100 11672 Rev D September 2013...
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Page 11: ...100 11672 Rev D Page 1 Chapter 1 Introducing your Printrex 980 Printer...
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Page 19: ...100 11672 Rev D Page 9 Chapter 2 Safety Precautions...
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Page 25: ...100 11672 Rev D Page 15 Chapter 3 Step by Step Installation Procedures...
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Page 90: ...Step by Step Installation Instructions Page 80 100 11672 Rev D 4 Click Go to Step 3...
Page 92: ...Step by Step Installation Instructions Page 82 100 11672 Rev D 6 Click Go to Step 4...
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Page 101: ...100 11672 Rev D Page 91 Chapter 4 Printrex 980 Specifications and Requirements...
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Page 107: ...100 11672 Rev D Page 97 Chapter 5 Printer Maintenance...
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Page 121: ...100 11672 Rev D Page 111 Chapter 6 Troubleshooting...
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Page 179: ...Appendix A Ordering Genuine Ithaca Supplies 100 11672 Rev D Page 169 4 Click Go to Step 3...
Page 181: ...Appendix A Ordering Genuine Ithaca Supplies 100 11672 Rev D Page 171 6 Click Go to Step 4...
Page 251: ...Appendix A Ordering Genuine Ithaca Supplies 100 11672 Rev D Page 241 4 Click Go to Step 3...
Page 253: ...Appendix A Ordering Genuine Ithaca Supplies 100 11672 Rev D Page 243 6 Click Go to Step 4...
Page 288: ...Appendix B Frequently Asked Questions Page 278 100 11672 Rev D Slant of Print Result...
Page 290: ...Appendix B Frequently Asked Questions Page 280 100 11672 Rev D Position of Dots...
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