APPENDIX D: DISPLAYED ERROR CODES
CODE
MODE
MEANING / POSSIBLE SOLUTION
!!!!!!
Normal Operating
Mode
Gross Overload. A weight greater than the rated capacity has been
applied to the scale. Remove the weight from the platter or try re-
calibrating the scale. Otherwise, check for a bad load cell connection or
possible load cell damage due to overloading.
Err 0
Span Calibration
Mode (F17)
Keyed-in weight value is larger than full-scale capacity. Use a smaller test
weight or check keyed-in value.
Err 1
Span Calibration
Mode (F17)
Keyed-in weight value is less than 1% of full-scale capacity. Use a larger
test weight or check keyed-in value.
Err 2
Span Calibration
Mode (F17)
There is not enough load cell signal to produce the internal counts
necessary to properly calibrate the scale. First check all load connections.
Use F16 mode to view internal counts. See Appendix C for more
information.
Err 3
All Modes
Non-volatile memory read error. One or more setup parameters have
been lost.
Err 4
All Modes
Non-volatile memory write error. Indicator needs service.
Err 5
Key-in Span
Calibration Mode
(F20)
You have attempted to enter a zero value for C1. Enter a known
calibration value greater than zero.
Err 7
Initialization
No reading from the ADC. Make sure there is a load cell(s) connected to
the indicator at start-up.
Err 9
Normal Operating
Mode
Span calibration value has been lost. Re-calibrate the scale.
Page D-1
Neptune 4500