1.
Is there enough available disk space?
2.
Is the file larger than 4GB? If so, please see below:
The StoreJet 25 default file system is FAT32, which allows it to be recognized on most types of
computers, game consoles and media playback devices. However,
the FAT32 file system does
not support large files that exceed 4GB in size
. If you plan to store large files that are larger than
4GB, you will need to convert the drive to a different file system such as NTFS. Please see the
“
Formatting the Hard Drive
” section of this manual for instructions on how to re-format the
StoreJet 25.
I’m having proplems with the StoreJet 25 on my Mac
®
If you previously formatted your StoreJet in Windows
®
, it is most likely formatted with the Windows
NTFS file system, which may not be 100% compatible with Mac
®
OS. To store and backup data on
your Mac
®
please follow the instructions on formatting to
convert the drive to Mac OS file system
.
If you plan to regularly use the drive with both Windows and Mac computers, we recommend
formatting the drive to the FAT32 file system (the StoreJet comes pre-formatted with FAT32 from
the factory). Keep in mind that
formatting the drive will erase all existing data on the drive.
Note: To keep existing data, you will need to use a Windows or Mac computer that can
detect the StoreJet drive to make a backup copy of all essential files.
I cannot detect the StoreJet 25 in Linux
®
If you previously formatted the StoreJet 25 a Windows or Mac computer, it is most likely formatted
with a file system that is not compatible with Linux. To solve this problem, please follow the
instructions on
formatting the StoreJet 25 in Linux.
However, please be aware that
formatting the
drive will erase all existing data on the drive.
Note: To keep existing data, you will need to use a Windows or Mac computer that can
detect the StoreJet drive to make a backup copy of all essential files.
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