Travis Industries DVL Insert Owner'S Manual Download

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Maintenance

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Travis Industries

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Troubleshooting Table

Problem:

Possible Cause:

Don't Call for Service

Until You:

Pilot Will Not Light

A gas shut off valve is turned off

The gas control knob isn't turned to "PILOT"

The valve control knob isn't pushed in

The igniter wasn't pressed repeatedly

No Propane in Tank

Check all gas shut off valves

See "Starting the Pilot Light" Step C

Check Tank Level

Main Burners Will Not

Start

The pilot light has gone out

The gas control valve is turned to "PILOT" or "OFF"

The ON/OFF switch is turned to "OFF"

The remote control is not working correctly

The thermostat is disconnected or set too low

See "Starting the Pilot Light"

Turn the ON/OFF switch to "ON"

See the remote control instructions

See "Thermostat Operation"

Remote Control Does

Not Work

The pilot light has gone out

The gas control valve is turned to "PILOT" or "OFF"

The ON/OFF switch is turned to "OFF"

The remote is too far away from the heater

The remote control receiver is turned "Off"

One of the two remote control batteries is dead

See "Starting the Pilot Light"

Turn the ON/OFF switch to "ON"

Use the remote closer to the heater

See the remote control instructions

Thermostat Does Not

Work

The pilot light has gone out

The gas control valve is turned to "PILOT" or "OFF"

The ON/OFF switch is turned to "OFF"

The thermostat is set too low

See "Starting the Pilot Light"

Turn the ON/OFF switch to "ON"

See "Thermostat Operation"

Heater Will Not

Distribute Heat

The heater is not getting electricity

The heater is not up to temperature

Check the breaker switch

See "Operating Your Heater"

Pilot Goes Out Once A

Month Or More

The gas supply has been shut off

Keep the gas supply turned on

Flames Are Too Blue

The heater has just been started

Improper air shutter adjustment

This is normal - see "Starting the

Heater for the First Time"

Adjust Air Shutter - contact your

dealer

Flames Are Too Short

(Under 6")

The flame height may be turned too low

Turn the flame height to "HI" -

See "Adjusting the Flame Height"

Thin Layer of Soot

Covers the Glass

The logs or coals are placed incorrectly

Improper air shutter adjustment

See "Log Set Installation and

Removal"

Adjust Air Shutter - contact your

dealer

Summary of Contents for DVL Insert

Page 1: ... and liquids in the vicinity of this or any other appliance Installation must be performed by a qualified installer service agency or the gas supplier IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas sup...

Page 2: ......

Page 3: ...n and maintenance of your new heater an easier and more enjoyable experience We offer our continual support and guidance to help you achieve the maximum benefit and enjoyment from your heater Important Information No other Travis DVL Insert has the same serial number as yours The serial number is below and to the left of the gas control valve This serial number will be needed in case you require s...

Page 4: ... for natural gas NG or for propane LP Burning the incorrect fuel will void the warranty and safety listing and may cause an extreme safety hazard Direct questions about the type of fuel used to your dealer Check the label and flame adjust knob on the gas control valve Ok Contact your local building officials to obtain a permit and information on any installation restrictions or inspection requirem...

Page 5: ...act the thermopile and thermocouple see the illustration to the left If it does not turn the gas control valve to OFF and call your dealer AA AA AA AA This unit is not for use with solid fuel Do not place anything inside the firebox except the included fiber logs If the fiber logs become damaged replace with Travis Industries log set This Manual Do not throw this manual away This manual has import...

Page 6: ...stallation 12 Manifold Removal and Installation 14 Finalizing the Installation Glass Removal 16 Log Twig and Ember Installation 17 Purge and Leak Test the Gas Line 18 Pilot Flame Inspection 18 Air Shutter Adjustment 19 Flame Inspection 19 Explain Heater Operation to Owner 19 Operating Your Heater Before You Begin 20 Location of Controls 20 Starting The Pilot Flame 21 Starting the Heater for the Fi...

Page 7: ...0 32 400 Efficiency with blowers on 78 9 81 0 AFUE Annual Fuel Utilization Efficiency 71 0 73 7 Heating capacity will vary with floor plan insulation use of power heat vent and outside temperature Efficiency rating is a product thermal efficiency rating determined under continuous operation independent of installed system 44 3 16 8x10 Arch Rect Panels 48 3 16 10x13 Rect Panels Includes trim stando...

Page 8: ...our insurance company before hooking up this heater The requirements listed below are divided into sections All requirements must be met simultaneously The order of installation is not rigid the qualified installer should follow the procedure best suited for the installation Additional Items Required for Installation 6 5 8 to 3 4 Co Linear Adapter W Flashing Travis Part 98900124 Face Gas Hookup Eq...

Page 9: ...or tight fits under 28 you may remove the manifold See the section Removing the Manifold Use the leveling bolts for fireplaces with recessed floors Min 23 3 4 Run the on off switch wires to the right behind the surround panels The gas line and shutoff valve should be installed prior to insert placement Zero Clearance Metal Fireplace Requirements The damper A and grate with log set B must be remove...

Page 10: ...ble Below The non combustible hearth must be as wide as the face and extend to both sides Width 35 3 4 35 3 8 33 1 2 36 1 4 34 3 4 Face Sizing Discovery Rosario Heritage Bay Salish Bay Cambridge FPX Arched or Rect Height 26 25 5 8 26 3 8 25 7 8 26 1 2 Mantel Clearances The mantel must be a minimum 10 above the face and a maximum 8 deep NOTE The combustible area above the facing must not protrude m...

Page 11: ...s provided on the left side 3 behind the fireplace opening It is 3 tall The gas inlet on the gas control valve is located 3 5 8 behind the fireplace opening 7 3 4 to the left of the center and 1 7 8 above the base of the appliance With the 8 pipe nipple installed the inlet is approximately 15 from the center of the appliance Shutoff Valve 8 Gas Inlet Pipe shipped with the insert in the accessory p...

Page 12: ...nlet 6 5 8 to 3 4 Co Linear Adapter Flashing Travis Part 98900124 Vertical Termination Cap Dura Vent pt 991 Altitude Considerations This heater has been tested at altitudes ranging from sea level to 8 000 feet 2 400 M In this testing we have found that the heater with its standard orifice burns correctly with just an air shutter adjustment If local codes require resizing the orifice in the U S A r...

Page 13: ...p part 991 Recommended Block Off Plate non combustible metal and or insulation Prevents odors from chimney entering room 6 5 8 to 3 4 Colinear Adapter Flashing Travis Part 98900124 AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA The block off plate must seal the intake to the chimney space This way air is drawn down the chimney for combustion air Block Off Plate non combustible materials NOT...

Page 14: ...anels if a 3 8 gap is allowed between the sides and top of the face and the fireplace for ventiliation Wire mesh screen may be placed over this gap Min 3 8 FACE SIZING Height 26 26 1 2 25 5 8 Width 35 3 4 34 3 4 35 3 8 Avanti Discovery FPX Avanti Her Bay Surround Panel Installation PANEL SIZE WIDTH HEIGHT PART 8 x 10 Rectangular 44 3 16 33 3 8 98500614 Arched 8 x 10 44 3 16 33 3 8 98500616 10 x 13...

Page 15: ... to the bottom of each side trim to keep it from flaring at the bottom Tighten the set screws from the back side with a small standard screwdriver L Bracket Right Side Trim Top Trim c b a Tuck the included insulation between the top panel and the facing not along the sides Cut off excess insulation AA AASlot for on off switch rectangular or arched WARNING The insulation must be installed failure t...

Page 16: ...AA AAA AAAA AA A AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA A A A A A A AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AAAA AA AA AA AA AA A A AA AA AA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AAA AA AA AA AA AA AA AA AA 4 A A A A A A AA AA AA AA AA AA AA AA AA AA AA 3 AA A AA AA AA AA A A A A A A A A A A A A A A A A A A A A ...

Page 17: ...rd to the appropriate location Remove the four bolts inside the firebox 7 16 Socket 5 16 Nutdriver Remove the three screws holding the convection top to the insert Convection Top Manifold Slide the manifold back NOTE when installing the manifold make sure the gaskets sealing the inlet and exhaust ducts are in place If a gasket is loose use high temperature silicone to secure it to the manifold Shi...

Page 18: ...d b for the opposite side latch d Hold the bottom of the glass while swinging the top outwards At approximately 45 the glass with frame can be pulled up and away Set the glass aside to prevent damage Glass Replacement Make sure both bottom latches are facing upwards Position the glass at a 45 angle and lay it on the two tabs below the firebox When correctly positioned the tabs on the frame should ...

Page 19: ...x Do not place the kibbles directly over the burner holes AAAAA AAAAA AAAAA AAAAA AAAAA AAAAA AAAAA AAAAA One Strip Approximately 7 1 2 by 1 1 2 AAAA AAAA AAA AAA Two Strips Approximately 3 by 1 1 2 Preparing the Glowing Embers The glowing embers comes in a single strip Stretch them as thin as possible nearly transparent to form three strips of the following sizes AAA AAA There may be extra materi...

Page 20: ... wash has been properly neutralized this is used primarily with brick faces Acid wash muriatic acid is used to remove excess mortar If not properly neutralized with an ammonia solution the gold or nickel face may develop a permanent tarnish when the acid evaporates over time Contact your dealer if uncertain your facing has been properly neutralized 6 Check the pilot flame to make sure it looks lik...

Page 21: ... remain sooty shut off gas to the heater and contact the Travis Dealer for instructions If the vent configuration is installed incorrectly the vent may cause the flames inside the heater to lift or ghost a dangerous situation Inspect the flames after installation to insure proper performance If the vent configuration is correct yet the flames are lifting or ghosting shut off gas to the heater and ...

Page 22: ...und panels The Pilot Flame can be found below the back log Blower Knob This knob controls the speed of the internal convection blower that pushes the heated air into the room On Off Switch This control is used to turn the heater on and off Pilot Igniter The pilot igniter is used only to start the pilot When pressed it sends an electrical charge to the pilot assembly This creates a blue spark direc...

Page 23: ...ons on the cover IF YOU SMELL GAS c Turn the gas control knob to the PILOT position and press the knob in this will allow gas to flow to the pilot light Press the red button on the pilot igniter repeatedly until you see the pilot light WARNING If the pilot does not light after 15 seconds release the knob and call your dealer for service Do not attempt to light pilot until service has been performe...

Page 24: ...burner on and off manually After the pilot has been started See the instructions included with the remote for details on operation For systems with wall thermostats use this switch to control the temperature right is hotter left cooler Some systems require the on off switch to be on See the instructions included with the remote for changing the battery Do not place any combustible items on top of ...

Page 25: ...ns the blower to high speed Turning the knob clockwise from the high position decreases the speed of the blower Normal Operating Sounds Gas Control Valve As the gas control valve is turned on and off you will hear a dull clicking sound This is the valve opening up and shutting down Blower Snap Disk This part can produce a clicking sound as it turns the blower on and off The appliance will creak wi...

Page 26: ...heater will require adjustment Contact your dealer 4 Clean the burner tube especially the burner holes and inspect the following Check for burner tube holes that are cracked severely warped or corroded Make sure the burner assembly is not warped or damaged Check the firebox and area around the pilot to make sure there is no warping or damage If any problem is found discontinue use and contact your...

Page 27: ...d Off One of the two remote control batteries is dead See Starting the Pilot Light See Starting the Pilot Light Turn the ON OFF switch to ON Use the remote closer to the heater See the remote control instructions See the remote control instructions Thermostat Does Not Work The pilot light has gone out The gas control valve is turned to PILOT or OFF The ON OFF switch is turned to OFF The thermostat...

Page 28: ...main burners are switched on and off using the electricity generated by the thermopile The ON OFF switch remote control or thermostat control the circuit to the main burner ON OFF MAIN BURNER What Prevents Gas Buildup This appliance utilizes a high technology gas valve in conjunction with a pilot flame to ensure no gas builds up inside the firebox The thermocouple next to the pilot senses when the...

Page 29: ...99300656 Control Valve LP 97300130 Regulator Natural Gas 98900733 Flue Adapter 6 5 8 Round to 3 4 Colinear 98900124 Regulator Propane LP 98900734 Knob for Rheostat 99300657 Screws FPX Gas Fireplace Face Black Set of 5 91001643 Latch Tool for Glass Frame 93006041 Screws FPX Gas Fireplace Face Gold Set of 5 91001642 Log Set One Piece 93006050 Snap Disk 120 Degree 2 Prong 98900720 Orifice Pilot 016 L...

Page 30: ...Installation and repair should be performed by a qualified service person The appliance should be inspected before use and at least annually by a qualified service person More frequent cleaning may be required where excessive lint from material like carpeting and bedding is present The control compartment the burner compartment and all circulating air passageways of the appliance must be kept clea...

Page 31: ...stallation 7 Exclusions to this 7 Year Warranty include injury loss of use damage failure to function due to accident negligence misuse improper installation alteration or adjustment of the manufacturer s settings of components lack of proper and regular maintenance damage incurred while the appliance is in transit alteration or act of God 8 This 7 Year warranty excludes damage caused by normal we...

Page 32: ... and ember strips if installed page 17 2 Remove the burner see illustration below Remove the screw holding the burner in place Remove the grate and cast brick floor a b c NOTE When replacing the burner make sure the burner inserts all the way up against the orifice shoulder Burner Orifice Orifice Shoulder Grate Cast Brick Floor 1 4 Nutdriver 1 4 Nutdriver Slide the burner to the right and up to re...

Page 33: ... back in place over the orifice Loosen the air control shutter see page 19 1 2 Wrench Use a 1 2 open end wrench to unscrew the orifice Orifice Air Control Shutter 3 1 4 9 The LP orifice has 49 stamped on it The NG orifice has 31 stamped on it Apply thread sealant to the new orifice prior to installation a b c d Rotate the air control shutter away from the orifice NOTE Screw the LP orifice in so th...

Page 34: ...d embers 6 Remove the regulator from the front of the gas control valve Replace with the propane regulator using the new gasket and screws included with the regulator NOTE Leak test this area after the heater is installed gas is connected and the main burner is lit These screws hold the regulator in place NOTE use the new screws included with the regulator Phillips Screwdriver PILOT ADJ T O L P I ...

Page 35: ... F F Standard Screwdriver Micro 1 16 Standard Screwdriver AA Cover Screw Cover Screw Gasket Needle Valve To adjust the pilot flame remove the cover screw and gasket and turn the needle valve NOTE if the needle valve is totally unscrewed gas will come out of this port Clockwise lowers the flame while counter clockwise raises it Replace the cover screw and gasket Remote Thermostat Part 99300654 Do n...

Page 36: ...f the 50 length of thermostat wire It should be centralized in the room and away from the heater The wire may be routed externally on the wall or behind the wall preferred 3 Cut the thermostat wire so there is approximately 6 of slack NOTE Do not splice thermostat wires together this leads to too much electrical resistance Expose 1 2 off each wire of the thermostat wire Attach the exposed wire to ...

Page 37: ...3 Replace the baffle removed in step 1 a b Remove the screw on the back wall of the firebox c Rest the upper rear fireback on top of the rear fireback brace d 5 16 Nutdriver Slide the rear fireback brace over the lower rear fireback note how the joggle tilts forward Place them against the back wall of the firebox and attach with the screw removed in step a Secure the upper rear fireback by install...

Page 38: ... Installation and Removal 16 Glass Glass Gasket 16 Hearth Requirements 8 Heating Specifications 5 How this Heater Works 26 Installation Options 5 Items Required for Installation 6 Leaking Gas See Inst on Cover Listing Information 28 Location of Controls 20 Log Set Installation and Removal 17 Maintenance 24 Mantel Requirements 8 Maximum Vent Length 10 Noise see Normal Operating Sounds 23 Normal Ope...

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