24
Maintenance
© Travis Industries, Inc.
5/21/20 - 1534
Tempest Lantern 24v
Troubleshooting Table
Problem:
Possible Cause:
Don't Call for Service Until You:
Lantern Does Not Light and
igniter does not Glow Red
Electrical Power Off
Igniter burned out
Verify power is on and check circuit breaker or GFCI.
Replace Igniter
Lantern Does Not Light and
Igniter Glows Red
Gas is Off
Not enough electrical current to the
Lantern
Turn Gas On (check shut-off valve)
Voltage must be checked with power draw (Lantern
in startup)
Lantern Lights During
Ignition Sequence then
Goes Out During Normal
Operation
Dirty Air Channel or Burner
Polarity between Lanterns not
correct
Thermopile
worn
out
Remove glass and clean soot from pyramid plate,
burner, and any air channels. If problem persists,
contact dealer for service.
Fix polarity
Replace thermopile
Flames are too short
(under 6")
The gas supply pressure to the
appliance is too low.
Depleted LP cylinder.
Gas supply lines or gas regulators do not have
enough capacity. This may be due to other
appliances in the house using up the available
capacity, e.g. pool heaters, furnaces, hot water
tanks, etc.
Flames are not Spiral
Lantern was just turned on
Windy
Condition
It takes 5 to 10 minutes for the Lantern to start up
and the flame to form a spiral.
Wind will influence the flame shape
Glass is Sooting
Wrong fuel type for Lantern
Burner or burner orifice may be dirty
or blocked
Windy
Condition
Make sure LP head with LP gas and NG head with
NG gas
Contact your dealer for details on removing any
debris (spider webs, etc.) from the burner and orifice
area.
Wind will influence the flame quality and, if
persistent, may lead to sooting on the glass.
Lantern makes Clicking
Sounds
Glass is moving inside the glass
frame and the stainless steel parts
are expanding and contracting with
heat
THIS IS NORMAL
.
