En
46
i
When using WLAN according to the IEEE 802.11b standard, the data transfer rate frequently is
too low for transferring video files.
Please use a WLAN router or an access point that supports IEEE 802.11g to access your video
files. Please note that the data transfer rates given in the WLAN standards (IEEE 802.11b: 11
Mbit/s; IEEE 802.11g: 54 Mbit/s) are gross values. These are higher than the net bitrates that
can be achieved in actual data transfer.
how is it possible that the playback of a file from a shared folder in the network is
aborted?
i
The enery saving settings of the computer or the NAS interrupt the connection.
If the energy saving settings of your computer or your NAS are active, then they can go into
an idle state or a sleep mode even though they are being accessed via the network. During a
sleep mode no data is transferred via the network. Please adjust the energy saving settings of
the media source so that it does not go into a sleep mode while you play files via the network.
Why can't I hear any sound on my television when I connect it via hDMI?
i
An audio output format that is not supported by your television is selected.
Please go to the audio settings menu and select the menu entry "
D
IGITAL
-A
UDIO
-O
UT
" and
choose the option "
HDMI LPCM
" if your television set does not support real surround sound.
My Moviestation does not play any sound.
i
The volume is to low / Mute is active.
Please check if the volume for your MovieStation and your television or your home
entertainment system are set to an adequate volume and that the sound is not switched off
via the "Mute" button.
I have adjusted the settings of the Moviestation under "settings" and would like to
restore the factory defaults.
As described in the "Configuration of the TrekStor MovieStation" chapter, execute the menu
item "
L
OAD
DEFAULTS
". The MovieStation will be reset to the factory defaults. The saved files are
not deleted when you do this.