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I inserted the Utility & Driver CD-ROM into my computer's CD-ROM Drive and
the installation menu does not appear automatically. What should I do?
If the window does not appear automatically, click
Start
, click
Run
, and type
D:\autorun
where "
D
" in "D:\autorun.exe" is the letter assigned to your CD-ROM
Drive, and then press the ENTER key on your keyboard.
I completed all the steps in the quick installation guide, but my Wireless PC
Adapter is not connecting to my access point. What should I do?
First, verify that the Network Name (
SSID
) matches your wireless router or
access point's Network Name (
SSID
). Second, please check with your network
administrator for security key in order to access a secured wireless access point or
router. Please refer to the User's Guide for more information regarding wireless
network security. Third, check your TCP/IP properties to ensure that Obtain an IP
address automatically is selected. Fourth, double-click the Wireless Configuration
Utility icon, click Site Survey and then click Refresh. Check to see if there are any
available wireless networks listed.
Windows is unable to recognize my hardware. What should I do?
Make sure your computer meets the minimum requirements as specified in
Section 1 of this quick installation guide. Also, you must install the wireless
configuration utility BEFORE you physically install your network card. Lastly, move
the Wireless Adapter to a different PCI/PC Card Slot.
I cannot open the wireless configuration utility. What should I do?
Access your device manager to make sure the adapter is installed properly. If
you see a networking device with a yellow question mark or exclamation point, you
will need to reinstall the device and/or the drivers. To access your device manager,
right-click My Computer, click Properties, click the Hardware tab, and then click
Device Manager.
If you still encounter problems or have any questions regarding the TEW-641PC/
TEW-643PI, please refer to the User's Guide included on the Utility & Driver CD-ROM or
contact TRENDnet's Technical Support Department.
Troubleshooting
8
