12
Troubleshooting
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I cannot add a network printer after I typed the server name and printer name.
Please double check your hardware connections. Make sure that your printer is connected properly to the
print server and your power adapter is connected properly to a power outlet. (See
3. Hardware Installation
)
I verified that the hardware installation is correct and typed the correct printer name, but I still cannot find
the network printer.
Make sure that the server name and printer name is entered correctly. There should be no spaces, and the
back slashes that separate the server name and printer name should be this, \\, instead of this, //. (See
5. Add
Network Printer
).
I typed in the server name and printer name correctly and successfully installed the network printer. But I
can't print a test page.
Make sure that the printer is
online
by turning the printer on. Make sure the power adapter of your printer is
properly connected to a power outlet.
I successfully added a network printer to my computer, and my printer is receiving power. I can also print a
test page, but I cannot print anything from Microsoft Word or other applications.
Make sure to set the newly installed network printer to your
default
printer.
I configured my print server to automatically receive an IP Address from a DHCP server, and now I cannot go
into the print server's web utility.
Open
PS-Utility v2.00
(See
4. Configure the Print Server
) to locate your Print Server's IP address. For
MAC users, press the Reset button at the back of the TEW-P1PG, hold the button for 15 seconds, release the
button, and enter
http://192.168.0.1
in a web browser to access the web utility feature.
I pressed the reset button and held it for 15 seconds. I also typed in http://192.168.0.1 in a web browser, but I
still cannot access my print server.
Make sure to change your IP Address to
192.168.0.xxx
where
xxx
is an available number between 2 to 253.
(See
4. Configure TCP/IP Settings
)
I configured my Wireless Print Server to have the same SSID as my Access Point, but I still cannot print from
my Wireless Print Server.
Your Access Point or Wireless Router may have enabled its wireless security. You can either disable the
wireless security or configure the Print Server's wireless security feature. Make sure that the encryption method
and password for your Wireless Printer is the SAME as your Access Point or Wireless Router. Also make sure
that the format (HEX or ASCII) and the bit encryption (64-bit, 128bit, etc.) is the same.
If you have any questions regarding the
TEW-P1PG 1 port Parallel Wireless Print Server
, please contact Trendware
Technical Support Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received including interference that may cause undesired operation.
