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© Copyright 2012 TRENDnet. All Rights Reserved. 

 

 

 

 
TRENDnet User’s Guide

 

TPL-306E / TPL-306E2K 

 

23

 

Troubleshooting 

 

Please reference the items below if you continue to experience difficulty with installing 

and using your Powerline adapters. 

 

Try power cycling the unit by unplugging it from the wall power outlet for 15 

seconds and plugging it back in. 

 

If the Powerline (PL) LED is red indicating good quality only, try plugging the 

Powerline adapter into another available wall power outlet to check if you can 

obtain better connection quality. 

 

If you are having issues connecting the Powerline adapters after changing the 

encryption key using the Sync button or Powerline utility, reset the Powerline 

adapters to defaults using the physical Reset button. 

 

Use a pin or paperclip and push and hold the Reset button for 1 second on each 

Powerline adapter. All LEDs will turn off and turn back on. This will reset the 

Powerline adapters to their default settings, default encryption key assignment 

HomePlugAV

 

The Powerline adapters can provide better connectivity and performance when 

plugged directly into a wall power outlet instead of a power strip or surge protector.   

 

Connecting the Powerline adapters to a power strip or surge protector may degrade 

Powerline performance. 

 

Using the Powerline adapters on GFI protected outlets and electrical systems with 

AFCI circuit breakers as these items may degrade Powerline performance. 

 

The Powerline adapters should not be used in areas with excessive heat. 

 

Certain florescent or incandescent lights are noise sources on the electrical system 

and can degrade Powerline performance. 

 

If your building has more than one circuit breaker box, the Powerline adapter may 

not be able to establish connectivity between different circuit breaker boxes.  In this 

case, connect a Powerline adapter into a wall power outlet located on each of the 

circuit breaker boxes, and then connect an Ethernet cable between the Powerline 

adapters to bridge the two circuits together.  This will allow the Powerline adapters 

from different circuit breaker boxes connect to each other.   

 

In addition to this User’s Guide, you can find help below: 

 

 

http://www.trendnet.com/support

 

(documentation, downloads, FAQs, how to contact technical support) 
 

 

Autorun CD (Quick Installation Guide) 

 

 

 
 

Summary of Contents for TPL-306E

Page 1: ...TRENDnet User s Guide Cover Page ...

Page 2: ... router 5 Add adapters to your network 6 Securing your Powerline Network 7 Using the Sync button 7 Change your default encryption key using the Sync button 7 Add adapters using the Sync button 8 Using the Powerline Utility 9 Powerline Utility System Requirements 9 Software Installation 10 Using the Utility 13 Powerline Utility Overview 14 Add adapters in the utility and create a customized encrypt...

Page 3: ...work devices in different rooms without the need for new cabling Power Save mode reduces power consumption by up to 80 LED displays convey device status for easy power management and troubleshooting Quality of Service technology prioritizes video audio and online gaming Advanced AES encryption secures your network This adapter is ideal for use in buildings that interfere with wireless networking s...

Page 4: ...k 200Mbps is the maximum theoretical Powerline data rate Actual throughput will vary depending on environment Networked Powerline devices need to be plugged into power outlets that are on the same electrical system Product Hardware Features Device Label Firmware Version Hardware Version Device Password DPW Device MAC Address Device Serial Number Product Model Power PWR LED Powerline PL LED Etherne...

Page 5: ...apter PWR LED will start blinking Match network name key on secondary or additional adapter and connect to first adapter PWR LED will start blinking Note The secondary or additional Powerline adapter s Sync button must also be pushed within 2 minutes 120 sec of pushing the Sync button of the first adapter in order to establish connectivity Push Hold for 10 sec Erases the network name key All LEDs ...

Page 6: ...t ports and the device will re enter active mode Application Diagram A router is already installed in the room where the xDSL Cable modem typically supplied by your ISP Internet Service Provider is located in order to physically connect an Ethernet cable also called network cable from the router WAN port to the modem network port which connects to the Internet A second Powerline adapter is plugged...

Page 7: ...dapter from functioning correctly such as degrading performance Avoid plugging the adapters into wall power outlets that are controlled by a switch to prevent the Powerline adapter from being turned off accidentally Avoid plugging the adapters into wall power outlets that are located near appliances that consume a lot of power e g refrigerators washers dryers as this may degrade performance Make s...

Page 8: ...attached storage network media server players etc that you would like to connect to your network 3 Connect the included Ethernet cable also called network cable from the Ethernet port also called network port on your Powerline adapter to the to the Ethernet port of your computer or network device 4 After the additional Powerline adapter is connected and installed to your computer or network device...

Page 9: ...ncryption key has been changed and the Powerline adapters have been connected using a new encryption key the Powerline adapters will retain their security settings when they are unplugged and moved to a new location No additional reconfiguration of the Powerline adapters is needed after the default encryption has been changed There are two methods you can change the default encryption key Use the ...

Page 10: ...nt encryption key assigned to the second Powerline adapter 4 Within 2 minutes push and hold the Sync button on the first Powerline adapter for 2 seconds and release it The Power PWR LED will start blinking This will generate a random encryption key on the first Powerline adapter 5 Push and hold the Sync button on the second Powerline adapter for 2 seconds and release it The Power PWR LED will star...

Page 11: ...tiple Powerline adapters at the same time Allows you to view the Powerline adapters connected to your network using the MAC address and the approximate connection quality and speed of each Powerline adapter View and upgrade your Powerline adapter firmware version Note Link speed displayed in the utility of your Powerline adapters to another through your electrical system is estimated Actual link s...

Page 12: ... Autorun prompt does not appear automatically open the CD contents and double click Autorun exe 3 At the CD ROM main menu click Install Utility 4 Click OK Note The Powerline Configuration Utility requires the use of the WinPcap application If this prompt does not appear you may already have the WinPcap application installed If so please skip over to Step 11 5 At the WinPcap installer window click ...

Page 13: ...TPL 306E2K 7 In the License Agreement window click I Agree 8 In the Install Options window leave the option Automatically start the WinPcap driver at boot time checked and click Install 9 Wait for the WinPcap installation to complete 10 After the process is completed click Finish ...

Page 14: ... 306E TPL 306E2K 11 At the Powerline Configuration Utility installation window click Next 12 In the License Agreement window check the radio button I Agree and click Next 13 In the Select Installation Folder window click Next 14 In the Confirm Installation window click Next ...

Page 15: ...ur network and your Powerline adapters are also connected to your network If you have changed your encryption key using the Sync button and you are creating a customized encryption key it is required to reset all Powerline devices to defaults using the physical Reset button on your Powerline adapter first before using the utility See Product Hardware Features on page 2 Please ensure that your Powe...

Page 16: ...ware See page Remote Devices Powerline adapters in remote locations that are connected to the selected Powerline adapter Local Device across the electrical system Note If all of your Powerline adapters are already connected to your Powerline network they will automatically detected and appear in the list If not you will need to add them manually Device Password DPW Device Name Connection Quality S...

Page 17: ...cal Device Only or Set All Devices Set Local Device Only Changes the encryption key for the Powerline adapter listed as the Local Device on the adapter on the Main window Note If you change the encryption key for the Powerline adapter Local Device this will disconnect the Local Device Powerline adapter from the Powerline network Set All Devices Changes the encryption key for all or multiple Powerl...

Page 18: ...f the system information Remote Device History Log Displays Powerline adapters or other Powerline devices Remote Device that have been previously connected to or discovered on your Powerline Network Delete Deletes or removes the selected entry listed in the Remote Device History Log Remote Device Save Report Saves the information contained in the System Information window to a text file on your co...

Page 19: ...ht information You can vertically scroll the window to view all of the copyright information Close Closes and exits the Powerline Utility application AutoScan Enables or disables the autoscan feature for automatically discovering Powerline adapter or devices Remote Device connected to your Powerline network Note It is recommended to keep this option checked Enabled ...

Page 20: ...47 1F 1A 85 Note It is recommended to ensure that your Powerline adapters are already installed and connected and the Ethernet port on each adapter is connected to a device powered on First add all of the Powerline adapters to the utility and enter the Device Password DPW for each Powerline adapter to ensure you can change the encryption key for multiple adapters This is required when using the Po...

Page 21: ...ntil you have added all of your remaining Powerline adapters before continuing to the next step To create a customized encryption key To create a customized encryption key 1 In the Powerline Utility Privacy window under Private Network Name enter the new encryption key for your Powerline network 2 After you have entered your new Powerline encryption key click Set All Devices 3 Click OK If successf...

Page 22: ...ress Enter on your keyboard Upgrade Firmware Note The firmware can only be upgraded when your computer is directly connected to the Powerline adapter Ethernet port also called network port using an Ethernet cable also called network cable The Device Password DPW is not required when upgrading the firmware 1 To check if firmware updates are available for your Powerline adapter check your Powerline ...

Page 23: ...rowse next to the PIB field and navigate to the unzipped folder with the firmware files Select the PIB file Ex TPL 401E PIB v50100 pib 7 Click Browse next to the NVM field and navigate to the unzipped folder with the firmware files Select the NVM file Ex TPL 401E NVM v5 0 1 0 0 X FINAL nvm 8 Click OK Wait until the firmware upload completed and the device reboot Important Do not turn off the devic...

Page 24: ...ction Best Green Better Amber Good Red No connection Off Ethernet ETH Connection Solid Blinking Off Buttons Sync Reset Dimension L x W X H A 55 x 87 x 51 mm 2 2 x 3 4 x 2 in per unit EU 55 x 87 x 65 mm 2 2 x 3 4 x 2 6 in per unit UK 55 x 87 x 58 mm 2 2 x 3 4 x 2 3 in per unit Weight A Total Weight 148 g 5 2 oz Per Unit Weight 74 g 2 6 oz EU Total Weight 158 8 g 5 6 oz Per Unit Weight 79 4 g 2 8 oz...

Page 25: ...r connectivity and performance when plugged directly into a wall power outlet instead of a power strip or surge protector Connecting the Powerline adapters to a power strip or surge protector may degrade Powerline performance Using the Powerline adapters on GFI protected outlets and electrical systems with AFCI circuit breakers as these items may degrade Powerline performance The Powerline adapter...

Page 26: ...lapping Powerline networks Note Assuming all powerline adapters are TRENDnet Powerline adapters and for reference in the diagram and this procedure the adapters will be labeled Adapter A B C D and E Adapters A B and C are currently connect together to form one powerline network and Adapters D and E form another powerline network Adapter B will be disconnected from Adapters A and C and connected to...

Page 27: ...n Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause u...

Page 28: ...e disposizioni pertinenti stabilite dalla direttiva 2004 108 CE Latviski Latvian Ar šo TRENDnet deklarē ka TPL 306E atbilst Direktīvas 2004 108 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Lithuanian Šiuo TRENDnet deklaruoja kad šis TPL 306E atitinka esminius reikalavimus ir kitas 2004 108 EB Direktyvos nuostatas Nederlands Dutch Hierbij verklaart TRENDnet dat het toest...

Page 29: ... duty tax and other fees WARRANTIES EXCLUSIVE IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDNET S OPTION REPAIR OR REPLACE THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY AND F...

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