TRENDnet TPL-407E, User Manual

©

Copyright

2016

TRENDnet.

All

Rights

Reserved.

TRENDnet

User’s

Guide

TPL

‐

407E

/

TPL

‐

407E2K

19

Troubleshooting

Please

reference

the

items

below

if

you

continue

to

experience

difficulty

with

installing

and

using

your

Powerline

adapters.

•

Do

not

plug

the

Powerline

adapters

into

a

power

strip.

Make

sure

to

plug

the

adapters

directly

into

a

power

outlet

and

not

through

power

strip.

Using

adapters

through

a

power

strip

may

negatively

affect

Powerline

connectivity

and

performance.

•

Do

not

use

the

Sync

button

for

more

than

2

Powerline

adapters

to

connect

simultaneously.

Wait

for

each

Powerline

adapter

to

connect

to

your

Powerline

network

one

at

a

time

before

connecting

the

next

adapter.

Using

more

than

one

adapter

to

Sync

simultaneously

may

cause

some

of

your

adapters

not

to

Sync

and

establish

connection

to

your

Powerline

network.

•

Power

‐

cycle

the

Powerline

adapters

by

disconnecting

them

from

their

power

outlets

for

15

seconds

and

then

reconnect

them.

•

If

you

are

having

issues

connecting

the

Powerline

adapters

after

changing

the

encryption

key

using

the

Sync

button

or

Powerline

utility,

reset

the

Powerline

adapters

to

defaults

using

the

physical

Reset

button.

•

Using

a

pin

or

paperclip;

press

and

hold

the

Reset

button

for

1

second

on

each

Powerline

adapter.

All

LEDs

will

turn

off

then

turn

back

on.

This

will

reset

the

Powerline

adapters

to

their

default

settings.

The

default

encryption

key

is

HomePlugAV.

•

The

Powerline

adapters

can

provide

better

connectivity

and

performance

when

plugged

directly

into

a

power

outlet.

Connecting

the

Powerline

adapters

to

a

power

strip

or

surge

protector

may

degrade

or

block

Powerline

signals.

•

Avoid

using

the

Powerline

adapters

on

GFI

protected

outlets

and

electrical

systems

with

AFCI

circuit

breakers.

They

may

degrade

or

block

Powerline

signals.

•

The

Powerline

adapters

should

not

be

used

in

areas

with

excessive

heat.

•

Florescent

and

incandescent

lighting

can

generate

significant

Powerline

interference.

•

If

your

building

has

more

than

one

circuit

breaker

box,

the

Powerline

adapter

may

not

be

able

to

establish

connectivity

between

them.

In

this

case,

connect

a

Powerline

adapter

into

a

power

outlet

located

on

each

of

the

circuit

breaker

boxes.

Then

connect

an

Ethernet

cable

between

the

Powerline

adapters

to

bridge

the

two

circuits

together.

In

addition

to

this

User’s

Guide,

you

can

find

help

below:



http://www.trendnet.com/support

(documentation,

downloads,

FAQs,

how

to

contact

technical

support)