© Copyright 2018 TRENDnet. All Rights Reserved.
10
TRENDnet User’s Guide
Limited Warranty
Limited Warranty
TRENDnet warrants only to the original purchaser of this product from a TRENDnet
authorized reseller or distributor that this product will be free from defects in material
and workmanship under normal use and service. This limited warranty is non-
transferable and does not apply to any purchaser who bought the product from a
reseller or distributor not authorized by TRENDnet, including but not limited to
purchases from Internet auction sites.
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under
normal use and service. Specific warranty periods are listed on each of the respective
product pages on the TRENDnet website.
AC/DC Power Adapter, Cooling Fan, and Power Supply carry a one-year
warranty.
Limited Lifetime Warranty
TRENDnet offers a limited lifetime warranty for all of its metal-enclosed network
switches that have been purchased in the United States/Canada on or after 1/1/2015.
Cooling fan and internal power supply carry a one-year warranty
To obtain an RMA, the ORIGINAL PURCHASER must show Proof of Purchase and return
the unit to the address provided. The customer is responsible for any shipping-related
costs that may occur. Replacement goods will be shipped back to the customer at
TRENDnet’s expense.
Upon receiving the RMA unit, TRENDnet may repair the unit using refurbished parts. In
the event that the RMA unit needs to be replaced, TRENDnet may replace it with a
refurbished product of the same or comparable model.
In the event that, after evaluation, TRENDnet cannot replace the defective product or
there is no comparable model available, we will refund the depreciated value of the
product.
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit's warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please
contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory
data of customer contained in, stored on, or integrated with any products returned to
TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i) the
product has been modified or repaired by any unauthorized service center, (ii) the
product was subject to accident, abuse, or improper use, or (iii) the product was subject
to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon proper
submission of required documentation, a Return Material Authorization (RMA) number
will be issued. An RMA number is required in order to initiate warranty service support
for all TRENDnet products. Products that are sent to TRENDnet for RMA service must
have the RMA number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. International customers
