Page 24
Page 25
The batteries in either the collar or the transmitter are dead. Recharge or
replace, as needed. Pages 7, 8, 20 & 21.
The collar batteries are not taking a charge. Either you need new batteries
(pages 20 & 21) or the battery charger is not working. See whether the cradle light
is glowing red while connected. The power may not be working. Try another wall
outlet. If you are using a power strip, make sure it is switched on and working.
Problem #2: No stimulation – the collar light illuminates but the horse does
not seem to feel it at all.
The collar is not in good contact with the horse’s skin. The collar may be too
loose, or thick winter hair may be interfering with the contact. If your horse
consistently puts his head down to perform a vice and the collar is becoming loose
simply tighten the collar. Due to individual horse conformation, some horses will
have a very deep jugular groove in their neck. This is especially common with
Thoroughbreds. With these horses, one contact point will sit in the groove and
not make contact, while the other contact point above or below it is making
excellent contact. The horse will NOT feel any stimulation unless both contact
points are making good contact with the skin. Try to position the collar above or
below the groove. One might try wetting the horse’s neck or using a water base gel
such as KY jelly where the contact points rest to improve the contact.
The stimulation level is not correct. The ideal intensity level depends on the
situation to be corrected and the individual horse. Try a different level. Also note
that in very cold weather, you may need to use a slightly higher setting to achieve
the same level of intensity.
The batteries in either the collar or the transmitter are dead. Recharge or
replace as needed. Pages 7, 8, 20 & 21.
Debris or contaminants are interfering with electrical stimulation. Clean the
collar and contact point area.
Problem #3: The ViceBreaker
®
H2 doesn’t have range, or the range has been
significantly reduced.
The battery in the transmitter may be low and need to be replaced. Replace
the transmitter battery as described on page 20.
Either you or the horse is shielded by a metal structure. Metal fences, chain
link fence, screen doors, buildings, and other metal structures can affect the
radio signal. For the very best range, hold the transmitter away from your body,
and even above your head.
Problem #4: The collar light indicates low charge very quickly.
The collar has been left on. Make sure the collar is turned off after use. Page 9.
You are using your ViceBreaker
®
H2 in very cold weather. The low battery
indicator comes on prematurely in very cold weather. Page 8 & 23.
Make sure the batteries are well charged. Pages 7 & 8.
Problem #5: The collar deactivates itself while in use.
The batteries have run down. The collar light may require 20 seconds to register
“low batteries” after you turn the unit on. Check the collar after 20 seconds to see
if the low battery indicator is on.
Make sure the batteries are well charged. Pages 7 & 8.
