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BEFORE CALLING A SERVICE ENGINEER
We strongly recommend that you carry out the following
checks on your appliance before calling a Service
Engineer. It may be that the problem is a simple one,
which you can solve yourself without the expense of a
Service call. If our Service Engineer finds that the
problem is listed below you will be charged for the call
whether or not the appliance is under guarantee:
Problem - Solution:
The hob does not work
check that it is switched on at the control panel.
check that the cooker point fuse is working.
The hotplates are slow to boil:
check that the recommended saucepans are being
used (see instructions).
The hotplates simmer inadequately:
check that the recommended saucepans are being
used (see instructions).
The Ceramic glass is stained or discoloured:
check that you have followed all the recommended
steps for cleaning as given in the instructions.
GUARANTEE
This Guarantee is offered to you as an extra benefit
and does not affect your legal rights.
Tricity Bendix products are carefully designed, manu-
factured, tested and inspected and in consequence we
undertake to replace or repair any part found to be
defective in material or workmanship, within one year of
delivery to the original purchaser, free of charge.
The Company does not accept liability for defects arising
from neglect, misuse or accident.
There are certain conditions which may invalidate this
guarantee:
a) It is dependant upon the appliance being correctly
installed and used in accordance with the Company's
instructions under normal domestic conditions within
the United Kingdom or the Republic of Ireland.
b) Service under the guarantee must be carried out by a
Tricity Bendix service representative or authorised
agent.
c) The guarantee may be invalidated by unauthorised
repair or modification of the appliance.
Proof of the date of purchase will be required before
service under guarantee is provided.
Addresses or telephone numbers for service requests
are detailed on "Tricity Bendix Service Centres".
We must point out that this guarantee does not
cover liability for loss of food or other contents.
