Warranty
6. Any claim pursuant to this warranty from the date of purchase of any Trident Audio De-
velopments product must be returned, together with the original proof of purchase, to the
authorized Trident Audio dealer that sold the product, or to the Trident Audio service center
in the USA or our UK service center. All returns to Trident Audio, or any Trident Audio Service
Center must be in the original packing, accompanied by the issued Repair Authorization, and
must be shipped to the address specified on the Return Authorization via insured freight at the
customer’s own expense. Factory original packaging can be ordered from Trident Audio, Inc.
Customer will be charged for new factory original packaging if customer fails to ship product
to Trident Audio in the original factory packaging. Trident Audio will not pay for express or
overnight delivery.
7. Once the product has been received, the authorized Trident Audio service center will assess
the warranty claim and arrange to either repair or replace in accordance with the warranty pro-
cedure prescribed by Trident Audio for their authorized service center network. The warranty
replacement will be conducted by the authorized Trident Audio service center as promptly as
possible and within a reasonable time from the date of submission of the warranty claim. In all
circumstances, a claimant under this warranty will be liable for all costs in delivering their Trident
Audio brand product to the authorized service center for warranty replacement and for all
costs in collecting the repaired/replacement Trident Audio product from that authorized Tri-
dent Audio service center. Trident Audio service center may waive the cost of return shipping
after full inspection to determine cause of warranty.
8. Trident Audio will not accept any warranty replacement without the original proof or pur-
chase of the Trident Audio product, and without the registration of the Trident Audio product
within 30 days of purchase by mail, or online. It is the original purchaser’s responsibility to keep
the original proof of purchase or copy safe at all times, as Trident Audio is not obliged to provide
a replacement of the original proof of purchase.
9. The warrantor assumes no liability for property damage or any other incidental or conse-
quential damage whatsoever which may result from failure of this product.
10. A Trident Audio product that was not purchased through an authorized and legitimate sales
channel is considered “Grey Market”. Warranties for Trident Audio Products purchased outside
the USA will be covered by its Trident Audio UK Service Center. Trident Audio product orig-
inally sold to the USA market and consequently resold overseas forfeits its warranty. “Grey
Market” purchases are not covered by any warranty. In the case that a Trident Audio Product
must be returned, it should be returned to the original place of purchase, or the Trident Audio
factory, with proper return authorization. Returns from outside the USA, customer shall adhere
to specific shipping, customs, and commercial invoicing instructions given with the Return
Authorization. Trident Audio will not be responsible for transportation costs or customs fees
related to any importation or reexportation charges whatsoever.
11. Trident Audio shall not be liable for damages in excess of the purchase price of the Trident
Audio product arising out of the use or inability to use the Trident Audio product.
12. Governing Laws
Any dispute, controversy or claim arising out of or relating to this Agreement shall be decided
by arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration
Association (the “Association) then in effect. Any award rendered by the Association shall be final,
binding and not subject to appeal, and may be enforced by any court of competent jurisdiction.
For Tech Support and Repair Authorization, please contact: US Service & Sales
1845 W. 169th Street Gardena, CA 90247 at +1 (310) 323-9050
or sales@tridentaudiodevelopments.com
Trident Audio Developments
is a registered trademark of PMI Audio Group ©2010 PMI Audio Group
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Trident Audio Developments
| 80B EQ 500 Series User Manual
