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Troubleshooting 

Problem Description 

Possible Solution 

e-FOB Hints 

Button press does not provide 

correct operation 

 

Verify power to the I/O module and RF 
receiver.

 

 

Re-teach the FOB transmitter to the 
receiver.  

No operation or intermittent 
operation    

Mount RF receiver away from enclosed 
metal areas and fully extend antennae.

 

 

Check FOB transmitter battery voltage. 
Batteries may need to be changed every   
1-2 years depending on usage.

 

 

Check particular 

e-FOB

 

function does not work 

Check wire connection of affected function 
at RF module, wiring harness, and I/O 
module.

 

 

e-PAD Hints

 

 

No response with button press  

 

Verify power to the I/O module.

 

 

Verify that keypad cable is connected. 
(rest of system will function)

 

 

Access code is not recognized   

 

Verify that code has not been changed. 
Reassign keypad access code with 
instructions on page 3. 

Confirm use of an access code, not the 

authority code. 

Key FOB works correctly, 
keypad beeps, but no output 

Cycle power to I/O module. Check power 

connections.

 

 

Keypad beeps continually 

Problem is detected on the communication 

network (CAN). Check that network is  
valid by confirming that other modules are 
plugged into network and that terminating 
resistors are correct value and are 
installed.

 

 

Verify DIP switches on I/O module are set 

to correct configuration setting.

 

 

Verify keypad configuration is correct. 

Unexpected operation occurs  

Summary of Contents for 24324-03

Page 1: ...e ASK electronic Access Security Keyless entry CAN Multiplex System CAN Multiplex System Installation Instructions UM27 24324 03...

Page 2: ...pad 1 e FOB Operation and Features 2 Additional Features 2 Dome Porch Light Activation 2 e PAD Anti tamper Deactivating Feature 2 Teaching Keypad New Authority Access Codes 2 Assign New Access Codes 3...

Page 3: ...5 7 8 7 8 7 8 7 8 7 8 Access code Authority code Locking Doors With Keypad Press and hold down the 1 2 button for 1 2 seconds An access code is not needed to lock the doors Unlocking Doors With Keypad...

Page 4: ...eactivating Feature After repeated attempts to enter code 20 button presses without enabling the keypad enters an inactive mode that disables button for 1 minute This helps prevent access by entering...

Page 5: ...2 Enter the 5 digit authority code see page above Keypad will provide a long beep that will stop after you have defined an access number 3 Press and release any button This button corresponds to the a...

Page 6: ...nds The keypad will beep and the LEDs will flash 2 Enter authority code Keypad will provide a sustained beep 3 Press and hold 9 0 for 5 seconds A double beep plays a The receiver module is now in FOB...

Page 7: ...ntil fast LED flash This synchs the 2nd FOB transmitter 9 Repeat step 8 until all FOBs are synched up to 4 FOBs 10 Remove power and CAN from door module 11 Move DIP switches 4 6 to original position a...

Page 8: ...standard FOB or cargo FOB On Cargo FOB Off Standard FOB 2 button DIP Switch 8 The setting of DIP switch 8 defines the type of CAN protocol either RV C or SAE J1939 Fire truck and ambulance application...

Page 9: ...up input Black Right Header Connector Deutsch DT06 12SB currently 128B Terminal Deutsch 1062 16 1122 Wedgelock W128 currently 128 Wiring Assignments 1 Dome Light output 2 Antennae pin 3 CAN Low 4 Doo...

Page 10: ...sponse with button press Verify power to the I O module Verify that keypad cable is connected rest of system will function Access code is not recognized Verify that code has not been changed Reassign...

Page 11: ...are set to correct configuration setting No response in any system element LED flashing LED is under enclosure cover I O module is detecting problem with communication network CAN Check that network...

Page 12: ...UM27 24324 03 09 11 2...

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