5
Basic Operation
continued
Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS,
and the UPS system should be turned OFF. Your UPS is now ready for storage. If you plan on storing
your UPS for an extended period, fully recharge the UPS batteries every three months. Plug the UPS
into a live AC outlet, turn it ON and allow the batteries to recharge for 4 to 6 hours. If you leave your
UPS batteries discharged for a long period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite.
For more information on service, visit www.tripplite.com/support. Before returning your product for
service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link.
From here you can request a Returned Material Authorization (RMA) number, which is required
for service. This simple on-line form will ask for your unit’s model and serial numbers, along with
other general purchaser information. The RMA number, along with shipping instructions will be
emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred
during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportation charges prepaid. Mark the RMA number on the outside of the package. If the
product is within its warranty period, enclose a copy of your sales receipt. Return the product for
service using an insured carrier to the address given to you when you request the RMA.
USB Communication Port:
This port can connect your UPS to any computer for
automatic file saves and unattended shutdown in the event of a power failure. Use
with Tripp Lite’s PowerAlert Software and appropriate USB cable. A USB cable may be
included with your UPS. You can obtain the PowerAlert software FREE via the Web at
www.tripplite.com. Any user-supplied USB cable may then be used to connect your
UPS to your computer.
Note:
This connection is optional. The UPS will work properly without this connection.
Tel/DSL Protection Jacks:
Stop surges on the phone or fax line. A built-in splitter
(one jack in and two jacks out) allows you to simultaneously protect and connect two
devices sharing a single line. Connecting your equipment to these jacks is optional.
Your UPS will work properly without this connection.
Explanation of Symbols:
: Telephone Line Input
: Telephone
: Fax/Modem
Battery Replacement Door (bottom panel, not shown):
Under normal conditions,
the original battery in your UPS will last several years. Battery replacement should
be performed only by qualified service personnel. Refer to “Battery Warnings” in
the Safety Section. Should your UPS require battery replacement, visit Tripp Lite
on the web at www.tripplite.com/support/battery/index.cfm to locate the specific
replacement battery for your UPS.
Automatic Voltage Regulation (internal, not shown):
Automatically adjusts
fluctuations to incoming voltage (under/over voltages) to supply connected equipment
with 120V computer-grade output power. Automatic voltage regulation functions
separately from battery power (will not drain battery).
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