5
Troubleshooting
5. Test your cables to ensure they are working properly.
For example,
connect your Cat5e/6 cable between a computer and a network to
verify it establishes a network connection.
6. Do you have any patch panels or other devices between the
transmitter and receiver units?
TRIPP LITE’s DisplayPort to DVI over
Cat5 Extender Kit is designed to connect directly from the transmitter
to the receiver via UTP cable. The more connection points that are
between the source and the remote monitor, the more likely that
signal degradation will occur, causing poor performance. If you have a
patch panel or other device between, it should be removed from the
installation.
7. Do you have a splitter, switch or other device between the
computer and transmitter or between the receiver and display?
TRIPP LITE’s DisplayPort to DVI over Cat5 Extender Kit is designed for
the transmitter to connect directly with the source computer and for
the receiver to connect directly to the display. If you have a splitter,
switch, or other device between, it should be removed from the
installation.
8. Check your cabling for any damages that may have occurred
during installation.
If a cable connector is loosened from being
pulled through ceilings/walls or the cable jacket is damaged, causing
the wiring to be exposed, you will not be able to achieve maximum
performance.
9. Are the transmitter and/or receiver units located in an area
that exposes them to elevated temperatures?
If the product is
overheating, it will not function properly.
15-11-118-933506-EN.indd 5
11/13/2015 2:29:39 PM
