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10

Operation

The user can enter the Setup Mode at anytime (except during the Diagnostic Mode) by pushing both scroll buttons at the same time for more 
than 1 second. The Setup procedure is as follows: 

startup self-test

When you turn the UPS ON, it will enter Diagnostic Mode and perform a self-test lasting about 15 seconds. The results of the self-test are 
shown on the LCD screen in the sequences below.

DIAGNOSTIC MODE

FREQ OUT = XXHz

LCD screen Message sequence

(if UPs is started with aC input)

DIAGNOSTIC MODE

FREQ OUT = XXHz

LCD screen Message sequence

(if UPs is “Cold-started” with no aC input)

DIAGNOSTIC MODE

INPUT AC OK

DIAGNOSTIC MODE

INPUT AC BAD

DIAGNOSTIC MODE

BATTERY OK

DIAGNOSTIC MODE

BATTERY OK

DIAGNOSTIC MODE

CHARGER OK

DIAGNOSTIC MODE

AC/DC OK

DIAGNOSTIC MODE

AC/DC OK

DIAGNOSTIC MODE

TESTING INVERTER

DIAGNOSTIC MODE

TESTING INVERTER

UPS MODE

LOAD1 = XXX% X.XKW

ON BATTERY MODE

LOAD1 = XXX% X.XKW

Failed self-test

If a problem is detected during the self-test, the LCD will display an error message. If your UPS displays any of the following messages in its 
LCD, call Tripp Lite Technical Support at (773) 869-1234 for service.

BAD BATTERY!

CALL FOR SERVICE

LCD screen Messages

(if UPs Fails self-test)

CHARGER FAILURE!

CALL FOR SERVICE

AC/DC FAILURE!

CALL FOR SERVICE

INVERTER FAILURE!

CALL FOR SERVICE

OUTPUT FAILURE!

CALL FOR SERVICE

FAN FAILURE!

CALL FOR SERVICE

Summary of Contents for SmartOnline SU5000RT4U

Page 1: ...SU8000RT4U Not suitable for mobile applications Important Safety Warnings 2 Features 3 Mounting 5 Connection 6 Optional Connection 7 Manual Bypass Operation 8 Operation 10 Internal Battery Replacement...

Page 2: ...erminals may be live even when the UPS is not connected to an AC power source Do not connect surge suppressors or extension cords to the output of your UPS This might overload the UPS and will void th...

Page 3: ...Configuration Menu in the Operation section for details OFF Button Press this button and hold it until you hear a beep The UPS will display the following message Switch to Bypass N ON Y OFF if it is s...

Page 4: ...e the inside of the UPS USB and RS 232 Communication Ports These USB and female RS 232 DB9 serial ports may be used to connect your UPS to a workstation or server They are used with Tripp Lite softwar...

Page 5: ...must determine the fitness of hardware and procedures before mounting If hardware and procedures are not suitable for your application contact the manufacturer of your rack or rack enclosure The proce...

Page 6: ...PS s ON Button A until you hear a beep to begin inverter operation Your UPS will now provide output power through its AC outlets to connected equipment Your UPS will perform a brief self test and show...

Page 7: ...s port 1 2 1a 1b 4 5 2a 2b EPO Pin Assignment 3a 3b External Battery Connection Your UPS comes with a robust internal battery system external batteries are needed only to extend runtime Adding externa...

Page 8: ...disconnect communication cable s from the communication port s A on the UPS power battery module STEP 3 Press the UPS s OFF Button B if the UPS is powered until you hear a beep and see a Switch to By...

Page 9: ...isk of electrical shock Due to the presence of high voltage internal batteries even without AC present these contacts are live Do not let these contacts touch any surface A Contacts on Detachable PDU...

Page 10: ...aC input DIAGNOSTIC MODE INPUT AC OK DIAGNOSTIC MODE INPUT AC BAD DIAGNOSTIC MODE BATTERY OK DIAGNOSTIC MODE BATTERY OK DIAGNOSTIC MODE CHARGER OK DIAGNOSTIC MODE AC DC OK DIAGNOSTIC MODE AC DC OK DI...

Page 11: ...ailable The UPS shuts down if AC power is interrupted The second line of the LCD Display shows basic power conditions Push the SCROLL buttons to browse through these basic power conditions in the sequ...

Page 12: ...w the SET UP screen 1 Press the SCROLL UP SELECT button to enter the UPS SET UP procedure 2 Press the SCROLL UP SELECT button again to enter the OUTPUT SELECT procedure 3 There are 3 output voltage se...

Page 13: ...on on its LCD and stops supplying output power to its load Bypass Voltage Conditions L1 15 Higher Than Nominal Voltage L2 15 Higher Than Nominal Voltage L1 20 Lower Than Nominal Voltage L2 20 Lower Th...

Page 14: ...VERLOAD XXX OP S HORTCIRCUIT LOAD1 XX X X XKW OP1 SHORTCIRCUIT LOAD1 XX X X XKW OP2 SHORTCIRCUIT LOAD1 XX X X XKW REMOTE C OMMAND LOAD1 XX X X XKW EMERGENCY STO P LOAD1 XX X X XKW SITE WIR ING F AULT...

Page 15: ...o ensure that the service problem does not originate from a misreading of the instructions 2 If the problem continues do not contact or return the UPS to the dealer Instead call Tripp Lite at 773 869...

Page 16: ...If the product should prove defective in material or workmanship within that period Seller will repair or replace the product in its sole discretion Service under this Warranty can only be obtained b...

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