9
Service
A variety of Extended Warranty and On-Site Service Programs are also available from
Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning
your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA) number,
which is required for service. This simple on-line form will ask for your unit's model and serial
numbers, along with other general purchaser information. The RMA number, along with
shipping instructions will be emailed to you. Any damages (direct, indirect, special or
consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA
number on the outside of the package. If the product is within its warranty period, enclose a
copy of your sales receipt. Return the product for service using an insured carrier to the address
given to you when you request the RMA.
FCC Notice, Class B (For devices with FCC logo.)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user's authority to operate this equipment.
FCC Notice, Class A (For devices without FCC logo.)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use shielded
cables and connectors with this equipment. Any changes or modifications to this equipment not expressly approved by Tripp Lite could void
the user's authority to operate this equipment.
FCC Part 68 Notice (United States Only)
If your Modem/Fax Protection causes harm to the telephone network, the telephone company may temporarily discontinue your service. If
possible, they will notify you in advance. If advance notice isn't practical, you will be notified as soon as possible. You will be advised of your
right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the proper operation of your equipment. If it does, you will be given advance notice to give you an opportunity to maintain
uninterrupted service. If you experience trouble with this equipment's Modem/Fax Protection, please call Tripp Lite Technical Support at (773)
869-1234 for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the
problem has been corrected or you are sure the equipment is not malfunctioning. There are no repairs that can be made by the customer to
the Modem/Fax Protection. This equipment may not be used on coin service provided by the telephone company. Connection to party lines
is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.)
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product
has been assigned a unique series number. The series number can be found on the product
nameplate label, along with all required approval markings and information. When requesting
compliance information for this product, always refer to the series number. The series number
should not be confused with the marking name or model number of the product.
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change
without notice.
Storage & Service
(continued)
Note on Labeling
Two symbols are used on
the label.
V~ : AC Voltage
V : DC Voltage
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