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TRIRIDE s.r.l.

ManUso_TRIBIKE_eng_r01

01/06/2020

Pag. 43 di 49

USER MANUAL AND MAINTENANCE

15. TROUBLESHOOTING

PROBLEM

PROBABLE CAUSE

SOLUTION

Tribike console does not switch on

Battery discharged

Recharge

The battery is not 
inserted correctly

Remove and reinstall the battery, 

locking with the key

The battery is not 

turn ON

Before switching on the Display 

ensure the battery is turned on

Excessive vibration is experienced during 

use

The fixing screws in 

the arms may be loose

Tighten the screws

The control console switches on but the 

device will not start

Incorrect connection 

of motor to control 

unit (Error info 03)

Check that the connection is 

Secure

Speed level set on 

zero (0)

Increase the speed level (1-5)

16. GUARANTEE

16.1 Terms of Guarantee

16.2 Conditions of Guarantee

TRIRIDE S.R.L. guarantees all rigid and structural components against material defects for the original 
registered owner for a period of two (2) years from receipt of the device.

TRIRIDE  S.R.L.  guarantees  the  battery  and  battery  charger  against  material  defects  for  the  original 
registered owner for a period of one (1) year from receipt of the device.

The battery is a consumable material.

Consumable  materials  (except  the  battery,  which  has  a  guarantee  of  1  year)  are  excluded  from  the 
guarantee, except in case of early wear due to an original factory defect. These elements include tires, 
handlebars, brake cables, motor bearings and similar parts.

For  problems  that  can  be  managed  under  the  guarantee,  TRIRIDE  S.R.L.  recommends  contacting  the 
reseller/distributor that sold and delivered Tribike.

TRIRIDE S.R.L. will not be held responsible if Tribike malfunctions due to inadequate warehouse storage 
or improper use.

If you do not solve the problem, contact your dealer or the Triride service center.

Summary of Contents for 1776590

Page 1: ...EN MANUAL HYBRID PLUS MANUAL HYBRID PLUS USER MANUAL AND MAINTENANCE ...

Page 2: ...ike Manual Tribike E Hybrid Tribike E plus Hybrid Bluetooth MANUFACTURER TRIRIDE S R L Registered Office Via Milano 18 63827 Porto San Giorgio FM Operating Headquarters Via Massimo D Antona 8 63812 Montegranaro FM www trirideitalia com info trirideitalia it MODELS MEDICAL DEVICE CODE NO TRIBIKE TRIBIKE E TRIBIKE E PLUS 1776590 ...

Page 3: ...bility 19 9 5 Environmental Conditions Tribike E E Plus 19 9 6 Description of the Main Features of Tribike 20 9 7 IBS Intelligent Braking System Tribike E Plus 21 9 8 ACC Adaptive Cruise Control Tribike E Plus 22 10 TRIBIKE BATTERY 23 10 1 Battery 20 19 23 10 2 Cylindrical Battery 23 10 3 Battery charge status 24 10 4 Battery connection 24 10 5 Correct battery use 25 11 OPERATION OF TRIBIKE 25 11 ...

Page 4: ...14 1 Maintenance Inspection and Checks 40 14 2 Authorised Technical Support 41 14 3 Checking Tire Pressure and Changing the Tire 41 14 4 Check the Tightening Torque 41 14 5 Brake Check 41 14 6 Cleaning 42 14 7 Disposal 42 15 TROUBLESHOOTING 43 16 GUARANTEE 43 16 1 Terms of Guarantee 43 16 2 Conditions of Guarantee 43 16 3 Activation of Guarantee 44 17 EMC TABLES TRIBIKE E E PLUS 45 18 ACCESSORIES ...

Page 5: ...ts or requirements This usage and maintenance manual together with the instructions on the label present information provided by the manufacturer in compliance with Directives 93 42 CE and 2007 47 CE and IT Leg Dec 37 2010 The medical device must be supplied with the necessary information to guarantee safe use taking into account the level of education and knowledge of potential users This manual ...

Page 6: ...of manufacture Present on the device Manufacturer Present on the device Model Present on the device Serial number Present on the device BF type applied part Symbol IEC 60417 5333 Present on the device Please refer to the instruction manual Present on the device Follow the instructions Generic warning symbol Present on the device and on the AC DC adaptor Pay attention when this symbol is present Wa...

Page 7: ...m all responsibility for any direct and or indirect damage caused to persons or property To charge the battery Tribike E use the power supply provided in the package Periodically check the state of the cable Fully insert the plug into the mains electricity socket Use a supply voltage between 120 240 VAC 50 60 Hz or that indicated on the data plate To avoid danger to people or property observe all ...

Page 8: ...al Portable and mobile radiocommunications appliances may affect the functioning of the device Tribike E Do not operate shortwave or microwave therapy APPLIANCES in proximity e g 1 m to the device Tribike E The use of accessories other than those supplied may have a negative impact on the electromagnetic compatibility of device Tribike E Warning use of controls and settings or procedures other tha...

Page 9: ... regarding pedestrian areas and roads in the country where it will be used check that the fixed or mobile axles of the rear wheels and the seat and rear support of your wheelchair are intact and firmly fixed in place check that the tire pressure matches what is indicated on the tires low tire pressure on the wheelchair leads to an increased risk of tipping and if necessary introduce more air check...

Page 10: ... steering and laying tipping the wheelchair sideways Also avoid moving over objects which may cause Tribike to stop suddenly or tip over Do not travel up or down slopes beyond the maximum gradient indicated in the section technical specifications Take maximum care when crossing roads Ensure that you are always easily visible and identifiable wear reflective clothing in certain weather conditions i...

Page 11: ...ard slopes lean forward to bring weight over the front wheel improve traction and avoid possible tipping To avoid the risk of tipping never steer abruptly On a downward slope maintain a slow and controlled speed constantly and gradually applying the brake and avoiding stopping suddenly Do not use the wheelchair brakes while driving as this may cause them to lock and lead to losing control of Tribi...

Page 12: ...r interference with the battery is permitted as this may lead to a risk of explosion and or fire Remove the battery from Tribike and store it in a sheltered safe place when transporting in any other form of transport car bus train aeroplane etc Tribike is a medical device compliant with European Council Directive 93 42 CEE and meets the following technical standards EN 14971 2012 Medical devices A...

Page 13: ... is suitable for use with outdoor obstacles Tribike is compatible with nearly all models of fixed or folding frame wheelchairs In order to allow the positioning and tightening of the attachments that are an integral part of the device the front part of the wheelchair frame must be made of metal aluminium and the corresponding alloys such as ergal or avional titanium steel or iron Only in special c...

Page 14: ...it possible to meet the special requirements of tetraplegic users or with upper body limits in general The attachments supplied with Tribike must be installed by specialised technical personnel orthopaedic technicians physiotherapists and other similar figures or by personnel authorised by TRIRIDE S R L All general rules regarding safe wheelchair use also fully apply for use of Tribike Use the bra...

Page 15: ...f Tribike When requesting spare parts or reporting defects please provide the details on the label in particular the device serial number 1 Manufacturer Company Name 2 Registered Office of Manufacturer 3 Device Serial Number 4 Year of Production 5 Model name 6 Warnings to read the Usage Manual 7 CE Mark 8 Electrical protection according to EN 60601 1 9 RAEE Directive Symbol 8 TRIBIKE LABEL TRK TRK...

Page 16: ...s City or Cross TIRE PRESSURE from 3 00 to 3 50 kPa from 3 00 to 3 50 kPa TREAD WIDTH 42 mm 5 42 mm 5 BRAKE TYPE Dual brake V Brake Disc Brake Dual brake V Brake Disc Brake BRAKE DISC Diameter 160 mm Diameter 160 mm STEERING SYSTEM Built in bearings Built in bearings SIZE AND WEIGHT SIZE Max height 1150 mm Max width 620 mm Max depth 500 mm Max height 1150 mm Max width 620 mm Max depth 500 mm WEIGH...

Page 17: ...instructions are relevant regardless of differences in the details To view the most recent version of the manual visit www trirideitalia com TRIBIKE manual TRIBIKE E E plus Hybrid DISPLAY DISPLAY TYPE Mileage counter Multifunction display COLOUR One colour One colour with backlighting GEAR GEAR TYPE Shimano Nexus Shimano GEARS 8 gears 7 gears ELECTRONICS BLUETOOTH SYSTEM Reverse gear Electronic br...

Page 18: ...hain ring nut casing 16 Gear controls 17 Tilting frame 18 Wheelchair attachments 19 Multifunction display 20 Start assistance lever up to 6 km h 21 Hub motor 22 Battery 23 Battery holder 24 Electric control unit Only on TRIBIKE E E plus Hybrid N B Some components may be optional and not present on the actual product purchased Triride s r l reserves the right to change the characteristics and make ...

Page 19: ...TRIRIDE s r l ManUso_TRIBIKE_eng_r01 01 06 2020 Pag 15 di 49 USER MANUAL AND MAINTENANCE 16 14 15 10 9 20 19 11 13 17 6 5 1 2 23 8 3 18 4 21 7 22 24 12 ...

Page 20: ...E Plus Hybrid PART NUMBER DESCRIPTION 9 Lifting handle 10 Chain guard 11 Left pedal grip 12 Right pedal grip 13 Left brake lever V Brake 14 Right brake lever Disc Brake 16 Gear control block 19 Multifunction display 20 Start assistance lever 1 up to 6 km h PART NUMBER DESCRIPTION OF THE MAIN DISPLAY CONTROLS D1 UP Arrow command to increase the assistance level 0 5 D2 On Off button ON OFF D3 DOWN a...

Page 21: ... 06 2020 Pag 17 di 49 USER MANUAL AND MAINTENANCE 11 13 D4 D1 D2 D3 9 20 19 12 14 14 16 C2 10 Details multifunction display Details gear controls See the instruction sheet attached to this manual for further information of the display C3 C1 ...

Page 22: ...ance lever up to 6 km h Reverse gear B6 Cruise Control activation button B7 Reverse gear switch B8 PAS pedalling assistance ON OFF switch B1 B2 B5 131 B2 B3 B4 B1 B6 B7 B8 1 In the Tribike E plus version the left brake lever is connected to the IBS Intelligent Braking System Gently pull the lever 4 5mm to activate the electronic brake without using the brake caliper pulling the lever harder will a...

Page 23: ...C max 40 C Humidity max 90 without condensation Atmospheric pressure 700 1060 hPa The following shows the dimensions and overall dimensions of the Tribike device associated with a manual wheelchair1 A Length 1350 mm B Width 620 mm C Turning circle min 2500 mm D Minimum reverse width 2500 mm corridor useful for the change of direction 1 The dimensions and measurements shown in the diagrams are indi...

Page 24: ...ribike models are In the version with pedalling assistance only Only TRIRIDE S R L or personnel authorised by TRIRIDE S R L may adjust the electronic control unit settings TRIRIDE S R L will not be held responsible for any work or interference with the device by unauthorised personnel Is absolutely prohibited to approach gradients above those indicated by the manufacturer of the wheelchair to whic...

Page 25: ...e device to braking stress improving stability and safety also thanks to its anti wheel lock system ABS IBS allows to adapt the brake mode to user needs to different routes and driving style All without having to use the mechanical brake The main features of this system are ANTI LOCKING BRAKE WHEEL NO MORE BRAKES PADS WEAR BATTERY CHARGING DURING BRAKING COMPLETE CUSTOMIZATION HOW TO USE IBS IBS c...

Page 26: ... torque and avoiding excessive consumption In the descents this electronic system allows to exploit the engine brake and proceed in total tranquility and safety without using the brake and recharging the battery The main features of this system are GENUINE DRIVING ASSISTANCE BOTH UPHILL AND DOWNHILL OPTIMIZATION OF AUTONOMY AND SELF CHARGING DOWNHILL REDUCTION OF BRAKE PADS WEAR EASY TO OPERATE BY...

Page 27: ...ry 10 1 Battery 20 19 10 TRIBIKE BATTERY 1 Battery charger socket 2 ON OFF switch 3 Charge level indicator push button for activate 4 Connectors for battery 3 4 2 1 1 USB Port for smartphone or other dispositives 2 Battery charger socket 3 ON OFF switch 4 Charge level indicator 5 Connectors for battery 3 4 5 2 1 ...

Page 28: ...ial housing paying attention to the contacts Secure the battery with the elastic belt For removing the battery perform the reverse procedure Insert the battery vertically in the special housing until the looking following the arrow in the picture By turning the key and removing it the batery will be locked to the device To release the battery turn the key and unlock the battery performing the reve...

Page 29: ...ing the battery and the battery charger from the cardboard box and check that all components are present as expected and indicated in this Usage and Maintenance Manual Check that Tribike does not have any damaged scratched marked impact damaged or deformed parts or other defects For any problems defects and missing components please immediately contact the Authorised Technical Service Below are th...

Page 30: ...g cotter pin locking clamps and brackets 3 Battery in separate box 4 Battery charger in separate box 5 Specific attachments in separate box 6 Screw handles for locking clamps set 2 pcs Only Tribike E Model The images are purely indicative the type of battery and connections are provided according to the purchased model The package also includes this User manual maintenance and other documentation ...

Page 31: ...stallation on the wheelchair Install the dedicated clamps on the wheelchair following the instructions for a correct mounting provided by Triride srl Adjustment of arms Loosen the 4 lower screws with 4 mm hex key adjust the width of the arms until compatible with the wheelchair frame re tighten the screws Connecting Tribike to the tilting frame Insert tilting part into collar Fixing Tribike to the...

Page 32: ...dle provided to push the handlebar of the Tribike and bring it into the docking position pull the brake lever to keep the Tribike in position Remove the pin B and release the brake gently until the pin engages the desired hole Fixing tilting part Make sure the pin B is securely engaged Secure the tilting mechanism by turning the screw handle C clockwise 05 06 07 08 Watch the video for a correct in...

Page 33: ...use The Tribike must always be attached and detached from the wheelchair on a flat surface and with the brakes of the wheelchair engaged ASSISTED LIFTING Tribike E Plus Tribike E Plus has the assisted lifting function for docking After Step 6 before proceeding with Step 7 turn on the battery and turn on the display to activate the device At this point proceed with Step 7 as follows Unlock the pin B...

Page 34: ... holes illustrated in the picture 1 Moving from hole 1 to hole 3 closer to the tube there is a more and more vertical arrangement of the steering column an increase in the height of the casters and a reduction in the overall pitch Instead passing from hole 3 to hole 1 there is a lowering of the casters to an increase in the overall step with an increase in weight on the driving wheel and a consequ...

Page 35: ...ess the ON OFF button until the display turns on Refer to Display Instruction attached to this manual Operation and driving Select the desired level of assistance ASSIST see display instructions Grip the pedals while holding down and start pedalling Brake operation Slow down or stop pedalling and pull one or both brake levers to brake V Brake Disc Brake Change gear up Pull the lever B to change ge...

Page 36: ...ndstill up to 6 km h useful in case of uphill starts or when starting in a high gear Switching off the Tribike system To turn off the device press the ON OFF button to turn off the display then turn off the battery using the switch provided See paragraph 10 for the various battery models 1 Before stopping we recommend changing down gear gear 1 to facilitate the next start from standstill and reduc...

Page 37: ...ic brake that is activated by lightly pulling the left brake lever see paragraph 12 7 Cruise Control ACC Tribike E Plus features Adaptive Cruise Control To activate it just press the green button while driving to disengage it just brake or start pedalling WARNING ACC can be activated and maintains speed only when the pedals are kept stationary see section 9 8 Reverse gear The indicated lever allow...

Page 38: ...l go off Practical tips When connecting the Bluetooth to the battery provided to recharge it make sure the battery does not go into standby which is usually set automatically after 15 minutes Recharging the Bluetooth while using the Tribike is not recommended The Bluetooth system is only available on Tribike E Plus INFORMATION ON USE OF THE BLUETOOTH SYSTEM Use of the Bluetooth device implements t...

Page 39: ...ection 10 for the different battery models Unlocking and removing the battery Turn the key anticlockwise if present Remove the battery from the support as indicated on section 10 4 Connecting to charger Connect the smaller plug on the battery charger to the socket on the battery underneath the protector flap Refer to section 10 for the different battery models in the picture is shown the charge of...

Page 40: ...ng cycle is complete indicated by the green LED Always charge your battery in a ventilated area and away from inflammable materials Do not short circuit the battery creating a connection between the battery terminals using metal elements Do not throw the battery in water Do not attempt to open the battery pack Do not let children play with the battery pack Do not dispose of the battery with normal...

Page 41: ...s power in case of excess current and if one of the battery cells is too low on charge The Tribike battery is charged via a socket on the side of the battery Only charge the battery using the original charger supplied with Tribike The battery charging time if used correctly averages around 4 5 hours Both the intelligent charger and the intelligent battery management system interrupt current when t...

Page 42: ...ied with Tribike to charge the battery do not charge or leave the battery near heat sources do not charge the battery at temperatures below 0 C always store the battery charged Using the battery at low temperatures Performance of lithium batteries decreases at low temperatures both in term of power and duration below 0 C This is not a danger but an inconvenience and the battery should be stored in...

Page 43: ... definitely a technical problem TRIRIDE S R L guarantees the battery for one year as it is a consumable material In the case of replacement of the battery under guarantee the new battery will have a guarantee equivalent to the guarantee period remaining on the original battery Disposal of batteries The Tribike battery must be appropriately disposed of through a specialised waste management centre ...

Page 44: ... contact for information and any questions regarding repairs maintenance and the guarantee is the reseller distributor that sold and delivered Tribike To optimise Tribike performance we propose the following preventive maintenance plan For general yearly checkup Tribike must be delivered clean to the technical service For cleaning refer to section 14 6 AlwaysperformageneralsafetycheckofTribikebefo...

Page 45: ...urface irregularities To change the tire contact the Authorised Technical Service or TRIRIDE S R L or a centre specialised in maintenance for bicycles and motorcycles Check that the screws and connections are firmly tightened The tightening torque for the screws is M5 screws 7 Nm M8 screws 15 Nm M6 screws 10 Nm Check that when the brakes are activated the disk is pressed sufficiently by the brake ...

Page 46: ... to the seller upon purchase of a new equivalent appliance The user is responsible for taking the appliance to the appropriate waste collection centre at the end of its useful life Appropriate separate waste disposal for subsequent recycling treatment and environmentally compatible disposal of the decommissioned appliance contributes to avoiding possible negative effects on the environment and hea...

Page 47: ...RIDE S R L guarantees all rigid and structural components against material defects for the original registered owner for a period of two 2 years from receipt of the device TRIRIDE S R L guarantees the battery and battery charger against material defects for the original registered owner for a period of one 1 year from receipt of the device The battery is a consumable material Consumable materials ...

Page 48: ... warranty period depending on the terms of the warranty itself The battery is considered consumable material and therefore a replacement unit will have a guarantee equivalent to the remaining guarantee on the original battery until one 1 year from the date of first receipt of Tribike In event of faults or defects TRIRIDE S R L reserves the right to request that the Tribike be sent to them along wi...

Page 49: ...ted directly with a public grid low voltage power source that supplies buildings for domestic use Harmonic emissions IEC 61000 3 2 Not applicable Voltage flicker fluctuation emissions IEC 61000 3 3 Not applicable Guide and manufacturer s declaration electromagnetic immunity Tribike is designed to function in the electromagnetic environment indicated below The customer or user of Tribike must guara...

Page 50: ...ermined by an electromagnetic sitea survey should be lower than the compliance level for each frequency rangeb Interferences can occur in proximity of appliances marked with the following symbol NOTE 1 At 80 MHz and 800 MHz the separation distance for higher frequency ranges applies NOTE 2 These guidelines may not apply in all situations Electromagnetic propagation is influenced by the absorption ...

Page 51: ...diocommunication equipment Maximum rated output power of the transmitter W Separation distance at transmitter frequency m 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0 73 1 1 2 1 2 2 3 10 3 8 3 8 7 3 100 12 12 23 For the transmitters designed for a maximum output power not reported above the recommended separation distance d in meters m can be calculated using the equation applicable to the transmitter freq...

Page 52: ... standard equipment of the Tribike can be enriched by several options and many accessories in order to enjoy better the new life with Tribike Follow us on our website and socials media for the news and events DISCOVER ALL THE ACCESSORIES ON WWW TRIRIDEITALIA COM DISCOVER ALL THE ACCESSORIES ON WWW TRIRIDEITALIA COM ...

Page 53: ... Triride srl for the activation of the warranty The form can be completed online on the page www trirideitalia com en warranty For further information the Triride Warranties service is active garanzia trirideitalia it WARNING The Declaration of delivery of the Device must be read and filled out entirely and delivered to Triride srl by e mail or post for the personal guarantee to be activated In th...

Page 54: ...NOTES ...

Page 55: ...NOTES ...

Page 56: ... TRIRIDE srl Via Massimo D Antona 8 63812 Montegranaro FM ITALY Tel 39 0733 801405 Tel Fax 39 0733 896964 Mob 39 327 6266267 Email info trirideitalia it WWW TRIRIDEITALIA COM Triride Dealer Stamp ...

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