TriStar Power AirFryer Pro CM002, Owner'S Manual

Error Codes

Display Shown

Possible Cause

Solution

E1

Broken circuit of the thermal sensor

Call Customer Service

E2

Short circuit of the thermal sensor

Call Customer Service

Problem

Possible Cause

Solution

The 

Power AirFryer Pro

does not work

1.  The appliance is not plugged in.
2.  You have not turned the Unit on  

by setting the preparation time  
and temperature

1.  Plug power cord into wall socket.
2.  Set the temperature and time. Check that 

door is closed.

Food not cooked

1.  The Air Flow Racks or Basket are 

overloaded.

2.  The temperature is set too low.

1.  Use smaller batches for more even frying. 
2.  Raise temperature and continue cooking.

Food is not fried evenly

1.  Some foods need to be turned  

during the cooking process.

1.  General Operating Instructions

White smoke coming  
from Unit

1.  Oil is being used.
2.  Accessories have excess grease 

residue from previous cooking.

1.  Wipe down to remove excess oil.
2.  Clean the Rotating Mesh Basket and Air  

Flow Racks after each use. 

French fries are  
not fried evenly

1.  Potato is not prepared properly. 
2.  Potatoes not rinsed properly during 

preparation.

3.  Fries are not cut evenly.
4.  Fries are too crowded.

1.  Consult the recipe for the correct potato 

type and preparation instructions. 

2.  Pat dry to remove excess starch.
3.  Cut fries thinner or use precut fries.
4.  Spread the fries out or cook fewer fries in  

one batch.

Fries are not crispy

1.  Raw fries have too much water.

1.  Dry potato sticks properly before misting oil.  

Cut sticks smaller. Add a bit more oil.

Door came off

1.  Door came off the hinge and was not 

replaced properly.

1.  With the door slightly open (1 in./2.5 cm) 

from the closed position, align the hinge so 
the joints fall into the slots and close the 
door.

16

   P

ower AirFryer Pro™ | Model: CM002  

Troubleshooting