10195M-27
16. TROJAN 1 YEAR LIMITED WARRANTY
The Manufacturer hereby provides a warranty to the original purchaser of this product (‘the Consumer’) that this product will be
free of manufacturing defects in materials and workmanship which under normal, personal, family or household use (commercial use
expressly excluded) manifest themselves within the 1 year from the date of purchase.
EXCLUSIONS
• The warranty does not include and will not be construed to cover products damaged as a result of disaster; misuse;
commercial use; use not in accordance within the written instructions included with the product; abuse and/or any
non-authorized modification of the product, incorrect installation of the product or normal wear and tear.
• All demo models carry a 3 month warranty.
WAIVER
The warranty and the obligations of the manufacturer provided herein are in lieu of, and the consumer, waives all other warranties,
guarantees, conditions or liabilities, express or implied, arising by law or otherwise, including without limitation, any obligation of the
manufacturer in respect of any injury, loss or damage (direct, indirect or consequential) arising out of the use of, or inability to use this
product and whether or not occasioned by the manufacturer’s negligence or any act or omission on its part.
PROOF OF PURCHASE
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number. Warranty numbers can be
issued through contacting our call centre on
0861 876526 (0861 Trojan)
, or online at
www.trojanhealth.co.za.
If such proof is
not available, then notwithstanding anything to the contrary herein, the service agent’s prevailing charges for services/repairs including
call-out and/or spares will be payable by the Consumer upon collection or delivery of the repaired product.
The Consumer does not need to return the product to the store. The Consumer shall phone the Trojan hotline on
0861 876526 (0861 Trojan)
and the Manufacturer’s authorized agent will at its discretion either repair the item at the
Consumer’s residence or collect and repair the item at their premises.
During the warranty period the product may only be serviced and/or repaired by the Manufacturer’s duly authorized
agent(s).
Masstores (Pty). Ltd., 16 Peltier Drive, Sunninghill, Johannesburg, 2191, South Africa.
