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12. TROJAN 1 YEAR LIMITED WARRANTY
The Manufacturer hereby provides a warranty to the original purchaser of this product (‘the Consumer’) that this
product will be free of manufacturing defects in materials and workmanship which under normal, personal, family or
household use (commercial use expressly excluded) manifest themselves within the 1 year from the date of purchase.
EXCLUSIONS
• The warranty does not include and will not be construed to cover products damaged as a result of disaster; misuse;
commercial use; use not in accordance within the written instructions included with the product; abuse and/or any
non-authorised modification of the product, incorrect installation of the product or normal wear and tear.
WAIVER
The warranty and the obligations of the manufacturer provided herein are in lieu of, and the consumer, waives all other
warranties, guarantees, conditions or liabilities, express or implied, arising by law or otherwise, including without limitation,
any obligation of the manufacturer in respect of any injury, loss or damage (direct, indirect or consequential) arising out of
the use of, or inability to use this product and whether or not occasioned by the manufacturer’s negligence or any act or
omission on its part.
PROOF OF PURCHASE
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number. Warranty numbers
can be issued through contacting our call centre on 0861 876526 (0861 Trojan), or online at www.trojanhealth.co.za.
If such proof is not available, then notwithstanding anything to the contrary herein, the service agent’s prevailing charges
for services/repairs including call-out and/or spares will be payable by the consumer upon collection or delivery of the
repaired product.
During the warranty period the product may only be serviced and/or repaired by the manufacturer’s duly authorised
agent(s).
