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8018_SP1500
V2.2_EN (03/2018)
10.4 Response Form
If you face any trouble with the machine, please provide the following information and add a
Servicefile (procedure is described on the following pages).
Date
Machine Details
Contact Details
Serialnumber
Name
JobControl Version
Country
Driver Version
Phone Number
Layout Software
Email address
Firmware Version
Problem Description
Does an Error message show up on the PC, if so which one?
What happened before the error showed up? (Thunder&Lighing, Windows-
Update,…)
What was tried to solve the problem?
Please send the information to your sales representative or to
techsupport@troteclaser.com
.
Summary of Contents for SP1500
Page 1: ...SP1500 Operation Manual...