Section 2
Using the TROY Printer Utility
Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev. A
2-7
Obtaining
Technical
Assistance
The TROY Printer Utility provides several help screens to guide you through the features and functions of your
TROY Font DIMM. TROY technical support is available to assist you with any questions concerning the setup,
operation, and maintenance of your TROY Font DIMM. Specific system information about the configuration of
your TROY product is also available through the TROY Printer Utility. You are also encouraged to visit the
TROY web site for latest FAQs (Frequently Asked Questions), information on the latest TROY products, and for
ordering MICR toner and other printing supplies.
T
O VIEW TECHNICAL SUPPORT INFORMATION
:
From the
Main Window
, click on
Help
, and then click on
Technical Support
to view the TROY Technical
Support HTML page for telephone numbers and hours of business.
T
O VIEW INFORMATION ON THE TROY WEB SITE
:
From the
Main Window
, click on
Help
, and then click on
TROY on the Web
to access the TROY web site. Click
on the
Services and Support
button at the top of the web page to view the available topics. You can access the
TROY web site directly at
http://www.troygroup.com
.
T
O VIEW ON
-
SCREEN HELP FOR THE TROY PRINTER UTILITY
:
From the
Main Window
, click on
Help
, and then click on
TROY Printer Utility Help F1
to view the Printer
Utility help documents. You can press the
F1
key at any time while using the TROY Printer Utility to access the
help screens.
T
O VIEW INFORMATION ABOUT THE PRINTER UTILITY
:
From the
Main Window
, click on
Help
, and then click on
About
to view the version level and other information
about the TROY Printer Utility.
T
O VIEW SYSTEM INFORMATION
:
From the
Main Window
, click on
Help
, and then click on
System Information
to view the version level and other
information about your computer and printer's hardware and software environment.
