Section 4
Troubleshooting
Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A
4-9
Software
Uninstall
Procedures
Uninstall the
TROY Screen
Fonts
Uninstall the
TROY Support
Files
In the event you wish to reinstall or permanently remove the TROY Security Printing Solution support files and
utilities, use the following procedures to properly uninstall (remove) all TROY software from your computer.
1.
Close all applications before uninstalling the TROY screen fonts.
2.
From the
Start
menu, click on
Settings
, and then click on
Control Panel
.
3.
Double-click on the
Fonts
folder icon. Locate the TROY screen font installed (refer to the MICR font
facsimile example on the previous page for font names).
4.
Right-click on the TROY screen font to be uninstalled, and then click on
Delete
from the pull-down menu. A
confirmation window will appear with the prompt,
“
Are you sure you want to delete these fonts?
”. Click on
YES
to confirm the deletion. The TrueType
™
MICR screen font will be removed.
5.
Repeat steps two and three for each TROY screen font to be uninstalled.
6.
Close the
Fonts Folder
and
Control Panel
.
7.
If removing all the TROY support files, proceed to the next section for removing all the TROY support files
for Microsoft
®
Windows
™
.
1.
Close all applications before uninstalling the TROY support files.
2.
From the
Start
menu, click on
Settings
, and then click on
Printers
.
3.
Right-click on the
Hewlett Packard LaserJet PCL 5e
(or renamed TROY printer) printer icon, and then click
on
Properties
from the pull-down menu.
4.
Click on the
Configure
tab located at the top of the
Properties
window.
5.
Click on the
More
button located within the
Other Options
category.
6.
Click on the
Configure…
button located within the
Fonts
category.
7.
Within the
Configure Font Cards
window, locate the section labeled
Installed Cards
. Click on
TROY
Security Font Collection
listed under
Installed Cards
(
TROY International Security Font Collection
for
international support). Click on
Remove
to uninstall the TROY support files. The entry will be deleted from
the
Installed Cards
list.
8.
Close all remaining open windows. All the TROY support files have been removed.