User’s
Guide
Document #40182-120 Rev. A
13
b. If the self-test does not print, then there is possibly a
hardware problem. Double-check the connections. If you
still cannot print, then make sure that your printer is capable
of printing text, PCL or PostScript (the self-test will not
work unless one of these is possible). Some examples of
printers that do not support direct printing of text files:
So-called Windows printers, usually low-end inkjet
printers, perform all the image rasterization in the printer
driver, so the printer only understands a raw image file.
Many plotters only support HP-GL/2, RTL, or
proprietary languages.
The only way to test such printers is to use an application program with
the correct printer drivers.
3. If the self-test prints OK but you cannot print or you get distorted
printouts, make sure that the printer is set for the correct Page
Description Language. Most new printers support AUTO mode,
which means that they will automatically switch between PCL and
PostScript. However, older printers like the LaserJet II, LaserJet III,
and LaserJet IIISi require that the printer be set to the desired
language through the printer front panel. Also, verify that you have
set up the drivers correctly on the workstation. Some printers, like
the Epson Stylus, require special drivers and will not print if standard
PCL or PostScript drivers are used.
C
HECKING THE
N
ETWORK
C
ONNECTION AND
C
ABLING
:
If the self-test page prints but you cannot print documents, first check the
network connection and cabling.
If the appropriate LEDs are not on, there is probably a bad
10baseT or 100baseTX cable, or the hub port is bad. If possible,
try a different cable and hub port, or try connecting a different
device to the cable.
If you are using a hub, verify that the hub port is good by trying the
print server on a different port.
