True Fitness CS200, Owner'S Manual

CHAPTER 7: ADDITIONAL INFORMATION

Truefitness.com / 800.426.6570 / 636.272.7100

truefitness.com / 800.426.6570 / 1.636.272.7100

Light Commercial Limited Warranty

CS200 Elliptical

All TRUE® Fitness products are distributed by TRUE and are 

warranted to the original registered product purchaser and the 

parts of the TRUE product (the “Product”) listed below, under 

normal use and service, shall be free of manufacturing defects 

in workmanship and materials only for the period of time 

beginning from the original date of purchase set forth below: 

Frame*

Lifetime

Parts

Electrical

Wear Items

Cosmetics

5 Years

5 Years

6 Months

Labor

Parts 

Cosmetics

1 Year

6 Months

USB Port

90 Days Parts, 

No Labor

NOTE:  Warranty valid for USA and Canada only. 

NOTE:  Failure to register this product will result in no 

servicing or authorization of parts to be shipped.

NOTE:  Buying after-market products from a 3rd party will 

result in voided warranty.

NOTE:  This product is intended for Light Commercial use 

which includes non-dues paying facilities where usage does 

not exceed 8 hours per day. If this product will not be used in 

this particular setting, please contact TRUE as this warranty 

is void.

Frame:

 The frame is warranted for defects in material and 

workmanship for as long as the original purchaser owns the 

Product.  The frame is warranted for labor and freight (for parts 

shipped from TRUE) for one year from date of purchase. * This 

limited warranty on structural frame does not include paint or 

coatings.

Parts: 

The elliptical electrical parts and wear items are 

warranted for defects in material and workmanship for five 

years with one year labor warranty. This limited warranty 

does not cover damage or equipment failure resulting from 

or caused by improper assembly/installation, failure to follow 

instructions and warnings in owner’s manual, accident, 

misuse, abuse, unauthorized modification, or failure to provide 

reasonable and necessary maintenance. *TRUE Fitness shall 

not warrant the performance of the heart rate system on its 

products, as the heart rate system performance varies, based 

on user’s physiology, age, method of use and other factors. 

* This limited warranty shall not apply to software version 

upgrades.

Cosmetics: 

The ellipticalcosmetic parts are warranted for 

defects in material and workmanship for six months with 

labor warranty to match the parts warranty period.  This 

limited warranty does not cover damage or equipment failure 

resulting from or caused by improper assembly/installation, 

failure to follow instructions and warnings in owner’s manual, 

accident, misuse, abuse, unauthorized modification, or failure 

to provide reasonable and necessary maintenance. This limited 

warranty will apply to but may not be limited to plastic covers, 

shrouds, caps, badges, overlays, paint, coatings, soft step 

inserts and grips.

USB Port:

 the USB Port is warranted for defects in material and 

workmanship for 90 days with no labor warranty. 

Labor:

 Labor is covered for a period of one year from the 

date of purchase unless otherwise expressed within this 

limited warranty as long as a TRUE authorized service provider 

performs the service. Service that requires over 50 miles of 

travel may be subject to additional charges. Reasonable and 

necessary maintenance guidelines can be found in the owner’s 

manual.

Claims Procedure:

 TRUE Limited Warranty service may be 

obtained by contacting the authorized TRUE dealer from 

whom the Product was purchased.  If the dealer from whom 

the Product was purchased is no longer an authorized TRUE 

dealer, then TRUE Limited Warranty service may be obtained 

by contacting TRUE directly at:

TRUE Fitness, Service Department

865 Hoff Road, St. Louis, MO 63366

1.800.883.8783

Hours of operation 8:30am - 5:00 pm CST

Save Time and Register Online!

Activate Multiple Warranties at truefitness.com/support

3

5