CHAPTER 6: ADDITIONAL INFORMATION
Truefitness.com / 800.426.6570 / 636.272.7100
32 of 36
TROUBLESHOOTING GUIDE:
Malfunction
Possible Cause
Corrective Action
No TV
displayed or
low quality
Low or bad video signal
Contact video provider
NTCS dBmV0 through 15.6 ATCS/QAM dBmV-10 through 15.5
Loose F type connecter (coaxial
cable)
Inspect all connections
Encrypted video
Obtain set top box from video provider
Channels or format type not correct
Verify video type with provider; analog (NTCS), digital air
(ATCS), digital cable (QAM)
Rescan TV channels
Tuner Invalid
Contact TRUE Fitness Customer Service Department
Heart rate is
displaying
erratically
or not
displaying
Transmitter belt contacts are not
making good contact with the skin
Re-adjust the transmitter belt so that it is in full contact with the
skin
Contacts on the transmitter belt are
not moist
Moisten the contacts on the transmitter belt
Transmitter belt is not within 3 feet (1
meter) of the heart rate receiver
Adjust your position on the belt so that you are within 3 foot (1
meter) of the console
Transmitter belt is not the correct
frequency or is encoded
Polar equip or compatible receiver use 4.8kHz un-encoded
receiver
The battery inside the transmitter belt
is depleted
Replace the transmitter belt with a compatible transmitter belt
Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit
Move the units so that there is more space in-between units
Environmental interference from
high voltage power lines
Move the unit to another position within the room or move the
cause of the interference until heart rate reading are stable. If the
probable source of interference is plugged into the same outlet
move the suspect source to another outlet.
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from cell
or cordless phone
Environmental interference from Wi-
Fi router
Fault Code
Category
Description
Cause
Corrective Action
Fault CN00:
Corrupted
Console
Configuration
Console
Corrupted brainboard
configuration - fails
integrity check
Corrupt software
Power cycle
Re-configure console
Firmware and software
versions are not
compatible
Re-install software/firmware
Contact dealer or TRUE service
Fault CN01:
Internal Fault
Console
Math error - software
Console configured
incorrectly
Power cycle
Re-configure console
Corrupt Software
Re-install software/firmware
Contact dealer or TRUE service
Summary of Contents for SPECTRUM ELLIPTICAL XS1000
Page 10: ...Truefitness com 800 426 6570 636 272 7100 10 of 36 CHAPTER 1 SAFETY INSTRUCTIONS...
Page 23: ...CHAPTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 23 of 36 WIRING DIAGRAM...
Page 24: ...CHAPTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 24 of 36 EXPLODED DIAGRAM...
