trueCall Telephone Sytem Unit, Getting Started Manual

Page 1: ...Getting Started Guide For people who don t read manuals trueCall Ltd 2009 No more nuisance phone calls...

Page 2: ...to know trueCall works best if you have Caller Identity service Caller ID from your telephone operator trueCall protects a single phone or a cordless phone with multiple handsets trueCall takes your...

Page 3: ...on your Star list When someone from your Star list calls trueCall recognises them and rings your phone straight away bypassing the Whisper message You can Zap a caller by pressing the hash key on you...

Page 4: ...or the lead from your cordless phone base station into the socket at the back of trueCall trueCall takes messages for you so disconnect any answering machine or switch off your phone s answering facil...

Page 5: ...IP telephones You can set this up in your Internet Control Panel see Internet Control Panel Guide page 10 Some phones automatically check the 1571 network voicemail service at regular intervals and di...

Page 6: ...boxes etc These mustn t be plugged into the back of trueCall but can be plugged in alongside trueCall using a 2 way telephone adaptor or plugged into any other phone socket in your home We recommend t...

Page 7: ...per they know that you are unlikely to accept their call Your telephone only rings if the caller says their name When you pick up your phone trueCall announces the caller by playing you their Whisper...

Page 8: ...thout your phone ringing and play them a polite message saying that you are not interested in their call and don t want them to call you again It s easy to put someone onto your Zap list When they cal...

Page 9: ...NightShield Screen all unrecognised callers Not at home Call recordings optional Silent calls Nuisance text messages Unwanted sales calls Persistent sales agents Recorded message calls Market research...

Page 10: ...Playback from your telephone handset Pick up your telephone When you hear the dial tone press Zap Star Message Manager will then play back your messages It will give you detailed information about the...

Page 11: ...D services Most telephone operators provide a caller identity Caller ID service on their networks This service transmits the telephone number of the person who is calling you along with their call If...

Page 12: ...erence Guide page 25 Using trueCall trueCall is on and is protecting your telephone line Your phone is ready and free for you to make or receive a call You have new messages waiting An incoming caller...

Page 13: ...ts of the serial number printed on the underside of the unit This gets you into the setup menu where you hear a list of options When you hear the option you want to select just press the key you don t...

Page 14: ...ur Zap and Star lists on the internet simply type in your family and friends details or copy and paste them from your contact database eg Outlook Change your trueCall settings giving you access to add...

Page 15: ...k on standard domestic telephone lines from any of the main telephone providers In the UK if your phone service is delivered to your house as part of a cable TV service then you must set up trueCall s...

Page 16: ...on t intercept incoming calls trueCall s red LED flashes every 30 minutes Some telephones check your 1571 network voicemail service for messages on a regular basis these are called 1571 phones They au...

Page 17: ...will tell you that the number was withheld and gives you the choice of accepting or rejecting the call The calling number is not available The caller s number may have been lost in the telephone netw...

Page 18: ...imes get a short ring on an extension phone when I receive a call trueCall is designed to protect the phones plugged into it from nuisance calls If you have additional phones plugged into extension so...

Page 19: ...nd that you don t use 1571 phones if you use trueCall If I am not at home my calls are picked up by my 1571 network voicemail service not trueCall s Message Manager or When I try to listen back to my...

Page 20: ...base station to reduce the interference During a call I was asked to confirm whether I wanted to Zap or Star someone but hadn t pressed the hash or Star key Like most telephone devices trueCall does...

Page 21: ...D comes on even though I m not making a call This may be because another attached device a Sky box a 1571 phone or an alarm system is making a call Will trueCall work with pendant alarm systems trueCa...

Page 22: ...ll as there are high voltages inside the unit Do not touch the plug contacts with sharp or metal objects Environmental trueCall is intended for indoor use only Do not submerge any part of trueCall in...

Page 23: ...harassment by debt collection companies Keep a record of what you have agreed to in case of mis selling and slamming trueCall Call Recorder is an SD Card the same sort of memory card that is used in m...

Page 24: ...Hill London SE27 0HS E mail Support trueCall co uk Phone 0844 804 4000 trueCall Ltd Knights Hall Knights Hill London SE27 0HS trueCall Ltd 2009 www trueCall co uk Packaging material is recyclable Pate...