11
Working with your 1571 network voicemail service
trueCall works alongside 1571 network voicemail services. If you are
engaged on a call when a new call arrives your 1571 network voicemail
service will take the message. After each call you make or receive
trueCall checks, and if a new message has arrived, it rings your phone
and tells you. trueCall works with most, but not all voicemail services.
Call screening
When trueCall plays you a caller’s Whisper, you can choose to send
them to Message Manager to leave a message even though you are at
home. If you then press the centre button on the unit, you can listen to
the caller leaving their message through the speaker. You can hear
them, but they can’t hear you, and they don’t know that you are
screening them. If you decide that you do want to speak to them, you
can pick up the phone to get connected, otherwise, if you have heard
enough, you can press the centre button again to switch off the
speaker, and trueCall will continue taking the message.
All about Caller ID services
Most telephone operators provide a caller identity (Caller ID) service on
their networks. This service transmits the telephone number of the
person who is calling you along with their call. If your telephone has a
display screen you can see who is calling you before you pick up. You
are probably familiar with this sort of service from your mobile phone.
In the UK some operators provide the service free - but you have to
contact them to switch it on. Other operators may charge a small
monthly fee.
trueCall works best when you have Caller ID switched on, as it allows
you to use
Zap
&
Star
and it gives you detailed caller information in the
setup menu, your Internet Control Panel and Message Centre.
Phone the operator (normally 150) to get Caller ID
services switched on for your phone line and take advantage of
trueCall’s powerful Zap
&
Star features!
Note: Phone lines supplied via a cable TV service in the UK use a
different mechanism for delivering Caller ID to the method used on
standard lines. trueCall is initially set up for standard phone lines, so if
you have Caller ID delivered on a Cable phone line, you will need to
change trueCall’s line type (see the trueCall Reference Guide, page
22).
Using trueCall
