14
Troubleshooting
Problem: The truMedic® Insta® Chair Massager has sounds such as the friction of the
rollers, air pressure building and releasing, etc.
Solution: These sounds are normal, and should be produced at a steady frequency when
features are being used. If any sudden and loud noises occur discontinue use and contact
truMedic® for service.
Problem: The truMedic® Insta® Chair Massager is not starting or does not function, or
suddenly stopped.
Solution: Ensure that the massager is properly plugged in, and firmly connected both at the
power adapter and at the massager plug. The massager has a 20 minute auto-shut off, and may
require you to wait up to 40 minutes before resuming your massage. In addition, there is a force
safety feature. If excessive force is applied to the massage chair, the rollers will stall. Turn the
massager off and check to make sure there is no force being applied to the rollers.
Problem: The heat function has suddenly stopped after prolonged usage.
Solution: This is a built in safety feature to prevent overheating. Once the massager has cooled
down to a safe temperature, the heating function can be used once again.
Have Questions? Call our toll-free hotline at
(888) 264-1766
or visit
support.trumedic.com
Summary of Contents for InstaShiatsu+ IS-7000
Page 1: ...Chair Massager With Heat Instructions Model IS 7000 Your Personal Masseuse...
Page 2: ......
Page 7: ...5 Back Massage Area Air Pressure Massagers Neck Massage Area A C Input Remote Control Input...
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Page 14: ...12...
Page 23: ...21...
