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I cannot get the
chair to return
to its default
position.
The electric wires
and/or plugs are
really hot.
This may happen if you use the chair continuously for too long or if
the massage time frame has ended. If you cannot get the chair to
return to its normal position after waiting for 30 minutes, contact an
authorized maintenance professional for further guidance.
Problem
Solution
This can occur if you use the chair continuously for too long. Turn
off all power, and allow the chair to rest for at least 30 minutes.
If you notice significant heat during any kind of chair usage, stop
using the chair immediately and contact a maintenance professional.
If you notice any problems not listed in this short guide, stop
using your chair immediately. Contact truMedic® 888-264-1766
or service@trumedic.com if this section does not address the
issue you encounter.
